FirstBank · 12 hours ago
Deposit Operations Specialist
St. Louis, MO
Full-time
Hybrid
Entry Level
2+ years expFirst Bank is one of the largest independent banks in the U.S. seeking an experienced Deposit Operations Specialist. The role involves managing various functions in Deposit Operations, including ACH, Wire Transfers, Bookkeeping, and IRA processing, while providing support to internal and external clients.
BankingCustomer ServiceFinance
Responsibilities
Perform multiple functions such as: originating and receive ACH files, ACH Disputes, Balancing and handling escalated and more complex ACH issues and transactions
Perform multiple functions such as: creating and reviewing outgoing wire instructions through multiple channels, monitor and review incoming wires, balancing, wire investigations and provide support and information to internal and external customers on routine matters
Perform multiple functions such as: Account maintenance, CIF maintenance, Missing TIN monitoring, Excessive Money Market/Savings monitoring and branch assistance
Perform multiple functions such as: Chargebacks, non-post items, Stop Payments, Posting Transfer Request processing and balancing
Performs all functions related to IRA processing including IRS tax forms corrections, Required Minimum Distributions and all First Form IRA distribution forms. Receive phone calls from internal and external clients regarding a wide variety of IRA RMD and Federal Withholding questions as well as problems or requests that pertain to IRA functions performed by Account Services
Maintain Commercial Account Analysis software with customer information provided from requests submitted to the First Forms database. Requires accurate interpretation of all requests and accurate entry into the software. Also includes balancing, running and updating queries and complete all monthly reposting of charges and volumes
Handles telephone calls from branches and business units, regarding a wide variety of questions and any issues that may have occurred
Performs all functions related to property that needs to be escheated based on state requirements
Validate Brinks cash orders for branches and ATMs
Process Reg E Debit Card claims and research
Gift Card fulfillment
ACD and email support and service to branches and CCC
Process check adjustments
Process research requests
Process verifications of deposits and loans
Positive Pay scrub
Reconcile 100+ general ledger and DDA accounts daily
Qualification
Required
High school diploma or general education degree (GED)
Ability to effectively present information in one-on-one to customers, clients, and other employees of the organization
Can add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent
Can carry out detailed but uninvolved written or oral instructions
Preferred
two years related experience and/or training preferred; or equivalent combination of education and experience
In house experience of two years or more in any of the areas mentioned above or advanced knowledge in one or more areas is preferred
PC proficiency in Word and Excel; 10-key by touch' is preferred
Multi-lingual, a plus
U.S. Military Veterans are encouraged to apply
Company
FirstBank
FirstBank provides a range of financial services including personal, business, and digital banking products.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-09-08Acquired
Leadership Team
Olusegun Alebiosu
Managing Director and CEO
Adam Sands
Chief Banking Officer
Recent News
2025-12-09
2025-11-23
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