Associate Manager, Merchant Quality Strategy & Operations jobs in United States
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DoorDash · 19 hours ago

Associate Manager, Merchant Quality Strategy & Operations

DoorDash is a technology and logistics company focused on empowering local economies. They are seeking an Associate Manager to improve quality metrics by working closely with Merchants and Dashers, utilizing data-driven decision-making to run experiments and implement new strategies.

AppsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
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H1B Sponsor Likelynote

Responsibilities

Use data-driven decision-making to run and scale experiments on everything from implementing developing new incentive models for Merchants and their staff to optimizing menu structures to improve quality outcomes
Work with a cross-functional team including Merchant Account Managers, B2B Marketing, Analytics, Product and more to bring your projects to life
Operate at the lowest level of detail to understand the impact of your decisions and iterate given insights from data
Engage and cultivate relationships with Merchants to understand their needs and identify strategic bets that can create step-change improvements for them

Qualification

Data-driven decision-makingAnalytical projectsSQL proficiencyCross-functional collaborationCommunication skills

Required

You have completed your Bachelor's degree and have 4-6 years of experience in consulting, strategy, operations, technology, or related experience
You want to affect change every day and can operate in a fast-paced, ambiguous environment
You love thinking about problems from a first principles approach, and are excited to take action, dig into the details, and try new things in order to create future solutions
You have experience working on analytical projects (proficiency in SQL is a plus) and are eager to get to the lowest level of detail to pull out valuable insights
You have strong written and verbal communication skills
You thrive working in a cross-functional environment, and have had success leading projects across teams

Benefits

401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave in compliance with applicable laws
Medical, dental, and vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
Mental health program

Company

DoorDash

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DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.

H1B Sponsorship

DoorDash has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)

Funding

Current Stage
Public Company
Total Funding
$5.22B
Key Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M

Leadership Team

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Tony Xu
CEO and Co-founder
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Stanley Tang
Co-Founder / Chief Product Officer
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Company data provided by crunchbase