DCM Services · 1 day ago
Support Analyst
Bloomington,MN,US
Full-time
Onsite
Entry Level
1+ years expDCM Services is a fast-growing company that provides specialized accounts receivable solutions to clients nationwide. The Support Analyst will ensure accurate data exchange, support client service delivery, and maintain data integrity across operational processes while collaborating with various internal teams.
AccountingFinancial Services
Responsibilities
Create and analyze inventory reconciliations from client files; identify and resolve discrepancies with Business Analysts
Collaborate with Operations, Business Development, Accounting, Compliance, IT/EDI, Application Development, and PMO teams to resolve reconciliation issues
Review and route tickets within the internal ticketing system; ensure timely response and resolution
Monitor exception reports and perform corrective actions, including data corrections in FACS, account updates, and payment discrepancy posting
Provide operational support to the Business Analyst team (ticket management, report review, data validation)
Maintain compliance with information security and privacy requirements
Perform additional duties as assigned
Qualification
Required
Strong proficiency with Excel, SQL, and text editors (e.g., UltraEdit) for data manipulation and analysis
Ability to interpret, analyze, and troubleshoot data sets
Excellent written and verbal communication skills
Strong organizational skills with the ability to manage multiple tasks and deadlines
Self-driven, detail-oriented, and able to work independently with moderate supervision
Fast learner with the ability to acquire new technical skills quickly
1–2 years of experience in a Business Analyst, data analysis, or related support role
Preferred
Experience in financial or healthcare collections or accounting is a plus
Familiarity with DCM applications (FACS, Probate Finder) is preferred but not required
Associate's or bachelor's degree in Business, Accounting, or related field (preferred), OR equivalent experience
Company
DCM Services
DCM Services focuses on the efficiency and tact that probate-based collections provide to clients.
501-1000 employees
H1B Sponsorship
DCM Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2025-03-17Private Equity
2025-03-17Acquired
2007-12-04Private Equity
Leadership Team
Tracey Bannochie
Retired Chief Operating Officer
Chris Isensee
VP of Operations
Company data provided by crunchbase