CEFCU · 21 hours ago
Direct Lending Processor
Peoria IL
Full-time
Onsite
New Grad, Entry Level
$19.71/hr - $23.17/hrCitizens Equity First Credit Union (CEFCU) is seeking a Direct Lending Processor to join their member service team. This role involves contacting members and non-members to solicit loan and deposit products, cross-selling services, and ensuring a professional experience for clients. The individual will also evaluate financial portfolios to identify upselling opportunities and contribute to departmental goals.
BankingFinancial ServicesNon Profit
Responsibilities
Contact both member(s) and non-members to solicit loan and deposit products over the phone and online
Cross-sell additional products and services to develop new business and increase product penetration
Contact members when a consumer loan or Mastercard application has been conditioned, approved, or denied and communicate the decision to the member
Serve member needs for loans and require technical and analytical product and service knowledge in all loan/deposit products, with a heavy emphasis on consumer loans
Work every lead opportunity, seeking sources of additional collateral, income and making recommendations on counter-offers to the original loan request whenever possible
Determine the appropriateness of 'next best' product offerings and provide alternatives
Actively participate in and be held accountable for the attainment of individual and departmental/organizational goals
Collect all necessary paperwork to set up loan closings for members with approved consumer loan or MasterCard applications
Sell payment protection and loan protection insurance to qualified members, Mechanical Repair Coverage (MRC), and Guaranteed Asset Protection (GAP) if applicable
Refer Auto and Homeowners insurance and CEFCU Investment Services (CIS) products and services when appropriate
Evaluate each member’s credit bureau and financial portfolio to recognize opportunities to upsell CEFCU products and services in order to improve each member’s financial well-being
Qualification
Required
Personable, articulate, and positive attitude
Technical and analytical product and service knowledge in all loan/deposit products, with a heavy emphasis on consumer loans
Ability to contact both member(s) and non-members to solicit loan and deposit products over the phone and online
Ability to cross-sell additional products and services to develop new business and increase product penetration
Ability to communicate loan application decisions to members
Ability to collect all necessary paperwork to set up loan closings for members with approved consumer loan or MasterCard applications
Ability to sell payment protection and loan protection insurance to qualified members
Ability to evaluate each member's credit bureau and financial portfolio to recognize opportunities to upsell CEFCU products and services
Clear and effective verbal and written communication skills
Accountability for the attainment of individual and departmental/organizational goals
Benefits
Merit-based raises
Generous paid time off (Holiday, Personal or Sick Time, Vacation)
Comprehensive Medical, Dental, and Vision coverage (PPO, HDHP)
Flexible Spending Plan (Medical Reimbursement Account and Dependent Care Reimbursement Account)
Health Savings Account
Voluntary Benefits (Accident Plan, Critical Illness Plan, Hospital Indemnity Plan)
Life Insurance
Accidental Death & Dismemberment Insurance
Disability Benefits
Defined Benefit Plan – Pension
Defined Contribution Plan – 401K
Employee Assistance Program
Tuition reimbursement
Career growth through internal job postings
Management Development Program: formal mentoring and training
Opportunities to help improve and build the CEFCU of tomorrow through process teams
Opportunities to personally contribute to corporate financial literacy and community initiatives
Casual days to support local charities
Employee discounts on entertainment, cell phone plans, theme park tickets, and more
On-site fitness center, fitness classes, and wellness program
Company
CEFCU
CEFCU is a financial service company that deals with banking, mortgage loans, consumer loans and credit card services.
Founded in 1937
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Mark Spenny
President/CEO
Wyatt Wolven
Chief Financial Officer
Recent News
2024-02-22
2024-02-10
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