State Bank · 23 hours ago
Treasury Services Support Specialist
Defiance, OH
Full-time
Onsite
Mid Level
3+ years expState Bank is seeking a Treasury Services Support Specialist to support Treasury Management and Electronic Banking areas. The role involves assisting customers with their banking needs, resolving issues, and performing various administrative duties to ensure efficient operations.
BankingCommercial LendingConsumer LendingFinanceFinancial Services
Responsibilities
Supports and assists Treasury Management and Business Electronic Banking customers with managing the following functions, but not limited to:
Business Online Banking
Business Bill Pay
ACH Origination Services
Remote Deposit Capture
Positive Pay
Wire Transfer Service
Merchant Services
CDARS/ICS
Public Funds
Assists Business customers with the installation of Treasury Management and Electronic Banking equipment and provides the appropriate customer training
Handle special projects such as product enhancements and new product information gathering
Open new Business accounts
Perform electronic banking duties that include assisting Business clients with the following products: online banking, bill pay, mobile deposit, mobile banking, debit card issues/questions
Cross train and perform as a backup resource in the Deposit Services team
Coordinates departmental tasks with coworkers inside and outside the department in order to ensure an efficient process and the completion of essential tasks needing proper segregation of duties
Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; complies information as necessary or as directed and provides date to appropriate bank personnel
Responds to inquiries relating to his/her particular area, or to requests from customers, other personnel, etc., within give time frames and within established policy
Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment, which is free of harassment and other forms of illegal discriminatory behavior in the work place
Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc
Communicates with the Director of Treasury Management, other department managers, and appropriate staff personnel in order to integrate goals and activities
Provides periodic reports to the Director of Treasury Management and other groups as required throughout the bank. This includes but is not limited to deposit account analysis, client service lists, audit logs and equipment inventory logs
Qualification
Required
A B.S., B.A. or Associates degree in Business or a related field of study, or specialized banking education and training in related field required
A minimum of three (3) years' experience in bank deposit services or treasury management support positions normally required
Proficient reading, writing, grammar, and mathematics skills
Proficient interpersonal relations, communicative, and sales skills
A thorough knowledge of bank deposit services and deposit services software programs
Valid driver's license
Visual and auditory skills
Excellent customer service skills
Preferred
Experience in Fiserv programs preferred
Company
State Bank
Headquartered in Defiance, Ohio, SB Financial Group, Inc.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Anthony Cosentino
Executive Vice President, Chief Financial Officer
Amy Hoffman
SVP, Chief Credit Officer
Recent News
2026-01-17
2026-01-17
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2025-12-16
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