Global Music Rights · 17 hours ago
Intern, Revenue Operations (Sales)
Global Music Rights is a music rights management company focused on licensing and distributing public performance royalties. The intern will support various operations including customer service, sales operations, infringement investigations, and marketing operations, while gaining hands-on experience in a dynamic environment.
Responsibilities
Learn how we collect service and performance reporting from licensees across all our license categories and classes and how the information submitted is used to calculate applicable license fees based on our rate schedules
Understand our reporting intake workflow. Validate and qualify reporting and inquiries received from licensees and capture all relevant details in our CRM system
Learn our workflows around returned USPS mail and email bounce-backs. Review, categorize, scan, and capture returned physical mail and email in our CRM system, and identify necessary changes to our licensee records
Review contact information updates submitted by licensees, research missing contact information, and update the records in our CRM system
Perform online research on the licensees on our monitoring/audit list to help us enforce our license terms. Secure evidence of any unlicensed music use on websites and in social media
Learn how we’re organizing and analyzing our licensing and customer service work in Salesforce, our CRM system. Understand how Salesforce interacts with other tools like NetSuite, Outreach, and HubSpot
Help our team manage our Salesforce data, identify and resolve duplicates, and improve our overall data health
Review our reports and dashboards in Salesforce and identify and archive outdated versions to help maintain a clean and organized CRM environment
Learn how we investigate potential copyright infringements and collaborate with external parties and other teams. Identify target companies in Salesforce and through online research
Help our team oversee investigations and organize, validate, and record completed investigation reports in our systems
Be a part of the ongoing improvement of our email campaigns, landing pages, and marketing infrastructure. Understand our lead lifecycle model and lead scoring approach
Support the team in doing research, proofreading templates, and other tasks during the development of our campaigns
Get involved with the work we do to transition our website to a new Content Management System. Review design and content drafts and perform testing
Develop proficiency with HubSpot’s drag-and-drop editor and assist in the process of building and editing landing pages and email templates
Learn how to read and interpret marketing analytics and reporting. Recommend changes and optimizations to live campaigns
Qualification
Required
Availability for a Spring Internship timeframe from earliest possible start date through May/June 2026
Ability to work 24 hours (3 days) per week
Proficiency in using CRM systems, specifically Salesforce
Ability to perform online research and validate information
Strong attention to detail for data management and reporting
Ability to collaborate with external parties and other teams
Proficiency in using marketing tools such as HubSpot
Ability to read and interpret marketing analytics and reporting
Proof of being vaccinated against COVID-19, including a two-dose series and a booster, or a single dose series and a booster
Company
Global Music Rights
Global Music Rights is a music rights management company that focused on licensing, surveying and distributing public performance royalties.
Funding
Current Stage
Growth StageTotal Funding
unknown2024-10-05Acquired
Recent News
Digital Music News
2026-01-17
Company data provided by crunchbase