Chili's · 16 hours ago
Manager, Business Analytics
Coppell, TX, United States
Full-time
Hybrid
Mid, Senior Level
5+ years expChili's is a restaurant company that emphasizes teamwork and a positive culture. The Manager of Business Analytics will be responsible for providing analytical support across various departments to drive decision-making and operational improvements in the casual dining industry.
Hospitality
Responsibilities
Serve as the primary imbedded analytics resource for cross functional departments like People Works, Marketing, IT and Operations teams supporting their analytics needs for decisions around staffing, operational improvements, and employee engagement
Work with stakeholders to synthesize operational and employee data into meaningful insights that can be used to drive procedural and employee strategy
Become an expert on the Triple Dippers and Labor Scheduling of Chili’s operations
Be the primary product owner for reporting and dashboards required to support our ops and people teams:
Take input from stakeholder to understand what is needed
Translate those requirements into prototypes that can be pass on to engineering resources for development
Ensure delivery and uptime of final dashboard products with constant review for necessary updates
Quarterback our labor and operations test-and-learn process
Develop testing process including store selection and reading of results
Determine success criteria and key metrics for all tests
Execute analysis and report results compellingly back to cross functional teams
Qualification
Required
Minimum of 5+ years of experience in a finance or analytics position with a focus on business impact, experience with brick-and-mortar retail or restaurants a plus
Ability to manage, analyze, and visualize large data using SQL at a minimum, Python or R preferred
Proven track record of using results of your analysis to drive business decisions through strong advocacy and close relationships with stakeholders
Proven expertise in both visualizing data and storytelling with data to create actionable reports and presentations
A “self-starter” attitude that thrives in a fast paced and dynamic environment
Strong communication style, both verbal and written, with experience presenting complex ideas to varying levels of familiarity, adjusting style to their experience and needs
High organization, attention to detail, and project management skills
Proven ability to influence and build productive and cooperative relationships with team members, stakeholders, senior leadership, and other key partners
Benefits
Competitive package with medical, dental, and vision coverage
Life insurance
Paid vacation and holidays
401(k) with company match
Employee Assistance Program with counseling, financial, legal, and life resources
Best You EDU, offering education programs and tuition reimbursement
Generous dining discounts at Chili’s® Grill & Bar and Maggiano’s Little Italy®
Annual bonus eligibility for every RSC Team Member
On-site gym and fitness classes like yoga and boot camp
Company-wide events
Casual, collaborative atmosphere
Company
Chili's
Fresh flavors layered in every bite.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Doug Comings
COO
Recent News
The Daily Dot
2025-12-03
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