OneAmerica Financial · 23 hours ago
Claims Administrative Support
Indianapolis, Indiana, United States
Full-time
Hybrid
Entry Level
1+ years expOneAmerica Financial is committed to creating certainty for its customers and advancing stability through its solutions. The Claims Administrative Support role involves providing timely and accurate administrative support to the Claims teams, ensuring customers feel secure and cared for.
BankingCrowdfundingEducationFinancial Services
Responsibilities
**Claims Processing Support**: Request, verify, and collect claim documentation via phone or written communication
**Workflow Adherence**: Follow established procedures and maintain high-quality standards
**Data Entry**: Input claim data across various lines of business (e.g., annuity, disability, life insurance)
**Customer Service**: Provide consistent, empathetic service across all customer groups
**Documentation**: Maintain clear and compliant records of all communications and claim activities
**Correspondence**: Communicate with stakeholders (agents, beneficiaries, physicians, etc.) while maintaining confidentiality
**Team Collaboration**: Support team goals and participate in projects
**Adaptability**: Embrace change, suggest improvements, and support innovation
Qualification
Required
High School Diploma required, or any combination of education and experience which would provide an equivalent background
Claims Processing Support: Request, verify, and collect claim documentation via phone or written communication
Workflow Adherence: Follow established procedures and maintain high-quality standards
Data Entry: Input claim data across various lines of business (e.g., annuity, disability, life insurance)
Customer Service: Provide consistent, empathetic service across all customer groups
Documentation: Maintain clear and compliant records of all communications and claim activities
Correspondence: Communicate with stakeholders (agents, beneficiaries, physicians, etc.) while maintaining confidentiality
Team Collaboration: Support team goals and participate in projects
Adaptability: Embrace change, suggest improvements, and support innovation
Time management and ability to prioritize tasks
Accurate data entry and document management skills
Empathy and responsiveness in customer interactions
Ability to learn and adapt to new software tools
Preferred
Bachelors Degree and/or minimum of 1 year working in a fast-paced office environment preferred
Knowledge of insurance administration terms and process is a plus
Working knowledge of Microsoft Word and Outlook
Familiarity with claim processing systems and administrative platforms preferred
Benefits
Medical & prescription, dental, vision insurance
Health Savings Account & Flexible Spending Accounts
Paid Time Off
10 weeks 100% paid parental leave (after completing 12 months of employment)
401(k) Plan with company match
Pension Plan
Company paid life & disability insurance
Wellness Program & Company paid employee assistance program
Clinic access subject to location* *(*Indianapolis, Charlotte, Cincinnati*)
Company
OneAmerica Financial
OneAmerica Financial® is a national financial services organization helping people build greater certainty for better moments, every day.
1001-5000 employees
H1B Sponsorship
OneAmerica Financial has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2022 (7)
Funding
Current Stage
Late StageLeadership Team
Joe Ingream
President of Employee Benefits
Recent News
2025-08-25
2025-06-04
Company data provided by crunchbase