GHD · 3 days ago
Portfolio Relationship Manager
Chantilly, VA
Full-time
Hybrid
Senior Level, Lead/Staff
$150K/yr - $250K/yr
10+ years expGHD is a global professional services company committed to environmental sustainability. They are seeking a Portfolio Relationship Manager to build long-term partnerships with priority clients and ensure exceptional delivery of services while identifying growth opportunities within a defined client portfolio.
ArchitectureCivil EngineeringConstructionConsultingEnergyEnvironmental ConsultingEnvironmental EngineeringProfessional ServicesTransportationWater
Hiring Manager
Jamie Kenline
Responsibilities
Develop and implement relationship management plans for complex existing customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues
Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input
Oversee the implementation and maintenance of the CRM system within the area of responsibility, identifying and communicating opportunities for system improvement that may enhance the management of customer relationships
Develop and execute strategies to expand GHD’s footprint across Priority, Growth, Key, and Valued Clients, with a strong emphasis on retention and relationship building
Identify opportunities within the portfolio to grow GHD’s pipeline and backlog, leveraging cross-sector expertise to deliver innovative solutions
Serve as the primary point of contact for clients, fostering trust and collaboration while ensuring high-quality outcomes that meet or exceed expectations
Qualification
Required
Bachelor's and/or Master's degree in Environmental Science, Environmental Engineering, or a related technical field
10-20 years of relative project experience including the coordination and management of projects in the environmental market
Progressive experience in client relationship development/management and business development with strong client relationships
Strong written and verbal communication skills with demonstrated ability to conduct effective client presentations and written report preparation
Ability to present technical information, both written and orally, in a concise and professional manner; must have strong technical writing skills
Benefits
401K - Employees are eligible to participate on the first day of the month following 3 months of service
Paid time off – Our PTO benefit is designed to provide eligible employees with a period of rest and relaxation, sick, and personal time throughout the year. PTO starts at 16 days per year and increases with years of service
Holiday Pay - Holiday pay is provided for eligible employees. GHD observes 9 holidays per year. Holiday pay will be based on the regular set schedule for the employee
Wellness Benefit- Regular full-term employees are eligible to participate in the wellness reimbursement program. GHD will reimburse 50% of the cost of the following to maximum of $250.00 reimbursement annually for such items as: Health club membership fees, Home exercise equipment purchases, Bicycles, Race, run & marathon entrance fees, Smoking cessation programs, Weight loss programs (i.e.—Weight Watchers, Jenny Craig), Fitbits and Fitness Tracking devices
Company
GHD
Addressing the world’s biggest challenges in the areas of water, energy and communities.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$0.04MKey Investors
Callaghan Innovation
2021-09-08Grant· $0.01M
2020-10-07Grant· $0.03M
Leadership Team
Jim Giannopoulos
Chief Executive Officer
Recent News
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