Customer Service Coordinator jobs in United States
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Closet Factory · 2 days ago

Customer Service Coordinator

Closet Factory is an industry leader in custom storage solutions, and they are seeking a dynamic individual to join their administrative and sales team. The Customer Service Coordinator will be responsible for communicating with customers, converting leads into sales, resolving client issues, and maintaining customer information in their Customer Relationship System.

Home DecorInterior Design

Responsibilities

Communicate with existing and prospective customers to provide support
Proactively convert leads into sales opportunities, showcasing your sales prowess
Resolve client issues with a commitment to delivering outstanding customer service
Maintain and update customer information in our Customer Relationship System (CRS)
Efficiently process new orders and payments

Qualification

Sales skillsCustomer Relationship SystemComputer applications proficiencyOrganizational skillsMultitaskingTyping skillsHome Improvement knowledgeGreater Orlando area knowledgeInterpersonal skillsCommunication skills

Required

Exceptional interpersonal and communication skills
Proven ability to convert leads into successful sales opportunities
Strong organizational skills with a proven ability to multitask
Proficiency in computer applications, including Outlook, Word and Excel; excellent typing skills
Prior experience with 'Sales Force' CRS database is a must

Preferred

Previous experience in the Home Improvement or construction field and knowledge of Greater Orlando area is advantageous

Benefits

Paid Holidays and vacation time
Company match IRA program

Company

Closet Factory

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Closet Factory designs and installs custom closets.

Funding

Current Stage
Growth Stage

Leadership Team

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Doug Lestikow, CVA
CEO
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John La Barbera
CEO
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Company data provided by crunchbase