techolution · 8 hours ago
Senior Program Manager - ROI & Delivery
Ridgewood, NJ
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expTecholution is the World's #1 AI Acceleration Partner, specializing in accelerating AI adoption for enterprises. The Senior Program Manager - ROI & Delivery will act as a strategic advisor to clients, focusing on quantifying value through ROI models and guiding multi-year transformation roadmaps.
Big DataConsultingInformation Technology
Hiring Manager
Madhav .
Responsibilities
Lead structured discovery sessions to clearly define business problems, process ownership, baseline economics, success metrics, and risks—prior to any solution design or commitment
Own upfront ROI modeling and business case creation, converting complex challenges into transparent financial and operational models
Set clear ROI thresholds, payback periods, and go/redesign/stop decisions to validate economic justification for every initiative
Apply Lean, Six Sigma, or similar methodologies to analyze and optimize end-to-end business processes, eliminating waste before introducing automation or AI
Provide strategic guidance on AI, automation, and SaaS investments, prioritizing measurable impact and steering clear of low-return or overly complex efforts
Develop and validate detailed bottom-up models for effort, cost, capacity, and scale—including scenario planning and sensitivity analysis
Proactively course-correct programs that drift from projected economics to safeguard client outcomes
Identify and source qualified expansion opportunities by spotting repeatable problems and proven high-ROI use cases across accounts
Collaborate with sales and delivery teams once value is proven, ensuring solutions are priced and positioned correctly
Track realized value post-delivery and use results to justify further investment and multi-year roadmaps
Qualification
Required
10+ years of progressive, client-facing experience in roles such as Senior Program Manager, Client Partner, Engagement Lead, Management Consultant, or Strategic Advisor within consulting, IT services, AI/digital transformation, or SaaS environments
Proven ownership of end-to-end delivery and value realization for complex enterprise initiatives (AI, automation, cloud modernization, or large-scale transformation), including governance, risk management, and active course correction to protect ROI and margins
Deep expertise in ROI rigor and economic stewardship, with hands-on experience building upfront business cases, ROI and break-even models, payback calculations, and scenario/sensitivity analyses—along with the authority to enforce go/redesign/stop decisions early when initiatives fail to meet value thresholds
Strong record of account expansion and revenue growth, consistently identifying repeatable high-ROI use cases, scaling successful outcomes across functions or business units, and generating meaningful expansion through trusted advisory relationships rather than transactional selling
Hands-on command of process excellence methodologies such as Lean, Six Sigma, or equivalent frameworks to diagnose root-cause issues, eliminate waste, and optimize processes before applying automation or AI
Demonstrated success partnering with C-suite and senior executives (CIO, CFO, COO, BU leaders), confidently challenging assumptions and influencing decisions using data-driven insights and executive-level communication
Excellent financial and analytical acumen, including bottom-up effort estimation, cost and capacity modeling, margin protection, and scalability analysis
Bachelor's degree required in Business, Finance, Engineering, or a related discipline
Thrives in fast-paced, high-growth environments, bringing a decisive, math-backed mindset and a long-term view of client partnership, value realization, and sustainable expansion
Preferred
MBA or advanced certifications (PMP, Lean Six Sigma Black Belt, or equivalent financial/process credentials) strongly preferred
Company
techolution
Techolution is a visionary technology consulting company on a mission to empower enterprises with digital transformation.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Luv Tulsidas
Founder & CEO
Tim Delesio
CTO & Chief of Cloud Transformation
Recent News
2025-05-05
2025-05-05
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