Amtex Systems Inc · 11 hours ago
Desktop/Tech support
Bridgehampton, NY
Contract
Onsite
Senior Level
5+ years expAmtex Systems Inc is seeking a Desktop Support technician to provide essential technical assistance at various branch offices. The role involves delivering high-quality customer service, troubleshooting hardware and software issues, and ensuring a professional presence while interacting with executives.
CRMInformation TechnologyRoboticsSoftware
Responsibilities
Presents well, has a Professional presence while remaining personable
Ability to deal with Executives
Ability to provide VIP White glove service
Exemplary customer service skills (verbal and written)
Onsite (not hybrid or remote) at several Branch offices between 9 and 5:30pm with local travel
Works well independently as well as in a team setting
Flexible and able to readjust due to changing priorities in an Executive environment
Ability to manage multiple competing priorities and prioritize effectively
Good time and task management skills
High level of emotional intelligence
Mobile device computing skills
Basic hardware, network, and telecom troubleshooting and support
Microsoft 365 knowledge
ServiceNow and Ivanti experience a plus
Ability to perform Root Cause Analysis
Experience working with processes and procedures in a large organization preferable
Re-images computers, performs data migrations and restorations
Proficient Windows and Mac troubleshooting and support
Conducts remote problem solving as needed
Growth mindset
Able to lift 50 lbs. unaided
Qualification
Required
Presents well, has a Professional presence while remaining personable
Ability to deal with Executives
Ability to provide VIP White glove service
Exemplary customer service skills (verbal and written)
Onsite (not hybrid or remote) at several Branch offices between 9 and 5:30pm with local travel
Works well independently as well as in a team setting
Flexible and able to readjust due to changing priorities in an Executive environment
Ability to manage multiple competing priorities and prioritize effectively
Good time and task management skills
High level of emotional intelligence
Mobile device computing skills
Basic hardware, network, and telecom troubleshooting and support
Microsoft 365 knowledge
Ability to perform Root Cause Analysis
Re-images computers, performs data migrations and restorations
Proficient Windows and Mac troubleshooting and support
Conducts remote problem solving as needed
Growth mindset
Able to lift 50 lbs. unaided
Years Exp: 5 - 10
Preferred
ServiceNow and Ivanti experience a plus
Experience working with processes and procedures in a large organization preferable
Company
Amtex Systems Inc
Founded in 1997, with headquarters on Wall Street, New York, Amtex operates across four continents, delivering digital solutions and technical expertise in software, BI, mobile apps, cybersecurity, and talent management.
1001-5000 employees
H1B Sponsorship
Amtex Systems Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (9)
Funding
Current Stage
Late StageLeadership Team
Amritesh Upadhyay
Associate global talent acquisition (Working with Direct client and Implementation partners)
Apoorv Jain
Client Partner
Recent News
2024-04-06
Company data provided by crunchbase