Patient Compliance Coordinator jobs in United States
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Excelsia Injury Care · 13 hours ago

Patient Compliance Coordinator

Excelsia Injury Care is a company that provides management services to healthcare companies focused on rehabilitation and pain management for individuals with injuries. They are seeking a Patient Compliance Coordinator who will monitor patient compliance, communicate with referral sources, and assist the Intake Director with various tasks.

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Responsibilities

Follow HIPAA regulations
Answer phone calls courteously, collect and document detailed information, and route phone calls appropriately based on office protocols
Audit weekly appointments to ensure conversion
Review employees’ submissions to the Non-Compliance Spreadsheet and collaborate with Leadership if/when protocol is not being followed
Correspond with patients, patient reps, and attorneys regarding non-compliance, i.e.: no-shows to initial appointment, diagnostic appointments, etc
Efficiently provide basic office administrative support tasks such as emails, updating spreadsheets, e-faxing, etc
Communicate efficiently via phone and email
Work as part of a team and also work independently

Qualification

Workers’ compensationPersonal injury casesComputer applications proficiencyBilingual (Spanish/English)Multi-tasking skillsTyping – 50+ WPMCommunication skillsProblem solving skillsAttention to detail

Required

High school diploma or GED equivalent
Knowledge of computer applications, including Windows, Google Suite, and Microsoft Office
Understanding of different insurance eligibilities
Excellent verbal and written communication skills
Phone and computer proficiency
Communication skills
Multi-tasking skills
Strong problem solving and organizational skills
Attention to detail
Typing – 50+ WPM

Preferred

Knowledge of workers' compensation, motor vehicle accidents, and personal injury cases
Bilingual (Spanish/English)

Company

Excelsia Injury Care

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Excelsia Injury Care provides medical, orthopaedics, neurology, rehabilitation, diagnostic, and surgical services.

Funding

Current Stage
Late Stage

Leadership Team

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George Goodwin
Chief Executive Officer
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Mike Kocorowski
Chief Financial Officer
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Company data provided by crunchbase