JLL · 2 days ago
Tenant Coordinator (Remote)
United States
Full-time
Remote
Entry, Mid Level
$61K/yr - $76K/yr
2+ years expJLL is a leading global provider of real estate and investment management services, and they are seeking a Tenant Portfolio Coordinator within their Work Dynamics team. This role involves providing exceptional lease and property management support services to a top tier insurance client, focusing on tenant satisfaction and efficient management of commercial real estate services.
CommercialReal Estate
No H1B
Responsibilities
Ensure adequate support for the delivery of lease management and property management support services
Serve as POC for tenants, and key liaison between the tenants, landlord and property management stakeholders
Develop, deliver, and maintain detailed reporting systems as per client agreement specifics
Collaborate with the client to deliver Key Performance Indicators (KPIs) related to lease management, reporting performance on a quarterly basis
Support the Lease Administration team as necessary when following up on rent collections and all associated charges and fees, insurance certificates, lease compliance
Support Lease Administration in maintaining a comprehensive lease database
Compile and deliver reports, monitoring lease terms, payment reconciliations, and ensuring the accuracy of lease data in the lease administration system
Oversee and review the billing of tenant charges, monitoring lease expense bills, and ensuring cost recoveries align with lease agreements
Communicate with tenants and the client to facilitate the management of agreements, ensuring compliance with terms and managing financial transactions related to security deposits and other monies
Maximize cost recoveries to reduce out of pocket costs for the client
Assist in preparing annual lease operating budgets, reforecasts, and manage cost allocations
Proactively involved in lease management processes, including: coordinating actions with the client’s various departments for meeting lease obligations, compliance with sustainability programs, and facilitating property transfers
Maintain the operations playbook detailing lease management reporting processes and protocols to ensure continuity
Serve as a primary liaison with the client for property-related matters related to tenants and leases
Perform regular, in-person or virtual site visits and inspections to ensure compliance with lease agreements
Coordinate tenant move-ins and outs in accordance with lease terms
Facilitate approvals for all tenant improvement activities on behalf of and in collaboration with the tenants
Develop management plans for unoccupied properties, coordinating with the client for approval and implementation
Manage all tenant issues resulting from the tenancy
Ensure all lease documents and master lease documents are aligned
Provide bi-weekly tracking reports of lease terms and critical dates
Qualification
Required
At least 2-3 years of commercial, third-party property management experience, working with multiple tenants and sub-tenants
Knowledge of commercial real estate norms and best practices, especially in leasing and subleasing
Strong financial acumen and familiarity with issue management, risk management, and reporting
Ability to interpret and analyze contracts and financial statements
Proficiency with commercial real estate software, Costar, and Microsoft Office Suite
Exceptional communication and interpersonal skills, with the ability to manage client relationships
Organized, detail-oriented, and capable of managing multiple projects simultaneously
Willingness to travel as per job requirements
Benefits
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.59BKey Investors
JP Morgan Chase,Sculptor
2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
Global Chief Executive Officer
Jones Lang LaSalle
Global CEO, Capital Markets and Member
Recent News
2026-02-05
2026-01-07
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