Girl Scouts of Northern New Jersey · 2 days ago
Data Analyst (Hybrid)
Girl Scouts of Northern New Jersey is dedicated to building girls of courage, confidence, and character. They are seeking a Data Analyst to transform data into actionable insights that drive membership growth and improve operational efficiency across the organization.
Non-profit Organization Management
Responsibilities
Works collaboratively with all GSNNJ Departments including Membership, Community Engagement, Program, Product Program, Camp, and the GSNNJ DreamLab
Gather cross functional operational data from internal systems and external sources
Predictive analysis of data and data needs for the organization
Clean, validate and analyze historical and current data to identify trends, opportunities, and risks that inform council strategy
Accountable for the set-up of products for all programs, summer day camp and other GSNNJ offerings including community-based membership opportunities, adult training and outside group use in the appropriate systems and in a timely manner to ensure member access
Ensure quality customer experiences for registration of programs through a clear and seamless registration process
Produces statistical reports and analysis as needed including weekly camp comparison, transfers, refunds, cancellations of programs and end of year reports
Ability to create custom reports based on organization needs; Develops dashboards and visual reports to communicate insights effectively to non-technical stakeholder
Assist in forecasting membership and program participation using data modeling techniques
Partners with leadership to provide actionable insights that support recruitment, retention, and program development
Reports on data quality status to the Director of Business Integration for action
Assists the Director of Business Integration on projects to ensure efficiency and accuracy of GSNNJ data
Demonstrates analytical ability; attention to detail; accurate data entry; and accesses, organizes, and manages information effectively. Keeps accurate and effectively organized records. Ability to identify duplicate profiles in the system and merge profiles
Reconcile monthly with the Finance Department
Camp collections as needed
Work with the Finance Department to apply Camperships and Financial Aid for programs
Ability to assist in training all pertinent seasonal staff in the Campsite website
Other duties as assigned
Qualification
Required
Solid data collection, analysis and reporting experience
Technical proficiency with analytical tools
Ability to translate complex analyses into clear, actionable insights through presentations, visualizations and written summaries
Associate degree (bachelor's preferred) or equivalent experience in related field
Experience using a customer relationship management system and knowledge of Girl Scouts preferred
Excellent customer service skills and strong oral and written communication skills
Strong skills in problem-solving, critical thinking, organization and data analysis
Demonstrated ability to work independently, manage multiple priorities, and creatively solve problems
Excellent computer skills including proficiency in Microsoft Office, Salesforce or other CRM software experience preferred
Attention to detail; comfortable with recurring tasks and data entry
Ability to work occasional nights and weekends
Membership in GSUSA is required upon employment and annually thereafter (cost covered by the council)
Ability to travel occasionally throughout the jurisdiction to attend Girl Scout meetings during the day/evening/weekend
Preferred
Bachelor's degree in related field
Knowledge of Girl Scouts
Benefits
Medical, dental, and vision insurance
A 401k retirement plan with an employer match
Paid time off for vacation, sick days, and holidays with offices closed for winter holiday break
Parental leave benefits
Life, disability, accidental and critical illness insurance
Legal and pet insurance
Employee assistance program
Professional development opportunities
Flexibility and a supportive and inclusive work environment
Company
Girl Scouts of Northern New Jersey
While some people still think of us as just cookies, badges, campfires, and friendship bracelets, Girl Scouts are so much more.