The Salvation Army USA Central Territory · 2 days ago
Territorial Benefits Specialist
Hoffman Estates, IL
Full-time
Hybrid
Entry Level
$29.20/hr - $34.36/hr
1+ years expThe Salvation Army USA Central Territory is committed to creating an inclusive workplace where every individual is valued and supported. The Territorial Benefits Specialist plays a key role in ensuring accurate and compassionate support for employee benefits, serving as the primary contact for benefits inquiries and assisting with enrollments and claims.
Non-profit Organization Management
Responsibilities
Conduct benefits orientation for new employees at Central Territory Headquarters (THQ) and College for Officer Training (CFOT). Serve as a backup for new hire orientation
Respond to basic questions from employees regarding new hire benefits enrollment, annual enrollment, and ongoing claims issues
Support divisional benefits administrators by assisting with training and issue resolution
Develop employee benefits communications, i.e. monthly newsletter
Assist with revisions to the annual benefits enrollment presentations for the Central Territory. Collaborate with supervisor on presentations to THQ, CFOT and divisional benefits professional. Advise employees concerning changes to benefits for the upcoming plan year
Review and enter appropriate changes to employee benefit records in Chesterfield Resources when necessary
Audit and balance monthly insurance billings and submit check requests for approval
Work closely with payroll and HRIS to ensure benefit changes are recorded appropriately
Enter employee 403(b) contribution changes in the HRIS
Assist with 403(b) administration by confirming information on request forms for distributions, loans, and hardship withdrawals for approval
Assist in identifying divisions who fail to submit timely 403(b) contribution reports
Answer questions and provide FMLA request forms to employees. Review forms for completion and accuracy and submit for approval
Work with employees to complete work-related incident/accident reports and submit for approval
Provide support for various special projects including THQ Employee Recognition Events, THQ Health & Wellness Events, THQ Christmas Celebration, Territorial Human Resources Conference, etc
Qualification
Required
Associate degree in Human Resources or related field
1-2 years of benefits administration experience
Strong attention to detail and organizational skills
Excellent communication and customer service skills
Professional etiquette and teamwork skills
Knowledge of benefits regulations and compliance requirements
Proficient in HRIS and Microsoft Office Suite
Problem-solving and critical thinking
Ability to work under minimal supervision and maintain the utmost confidentiality and integrity
Excellent time management skills to manage multiple projects, stay on task and meet deadlines
Ability to speak, write and understand English in a manner sufficient for effective communication with leadership and field personnel
Preferred
Bachelor's degree a plus
Company
The Salvation Army USA Central Territory
The Salvation Army is an evangelical part of the universal Christian Church.
Founded in 1865Hoffman Estates, Illinois, US
5001-10000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase