Red Arch Solutions · 18 hours ago
Systems Administrator 2
Red Arch Solutions is hiring a Systems Administrator 2 to join their program in Fort Meade, Maryland. The role involves providing support for the implementation, troubleshooting, and maintenance of IT systems, as well as managing daily activities and assisting users with IT system access and issues.
GovernmentInformation ServicesInformation Technology
Responsibilities
Provide support for implementation, troubleshooting and maintenance of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Qualification
Required
ACTIVE TS/SCI Clearance with Poly REQUIRED
Must have TS/SCI clearance w/ active polygraph
Bachelor's degree in a technical discipline from an accredited college or university is required. Five (05) years of additional SA experience may be substituted for a bachelor's degree
Relevant experience must be in engineering systems over their lifecycle (for example, conception, design & development, testing, production, distribution/deployment, operation, maintenance & support, decommissioning)
Level 2 - Ten (10) years of experience as an SA in programs and contracts of similar scope, type, and complexity is required
Infrastructure experience installing, configuring, maintaining, troubleshooting, and using system security (container security, virtual machine security, security boundary enforcement), configuration, and reporting tools
Experience with the following tools: ELK, Tripwire, VMware, RedHat SELinux security tool suite
Benefits
100% paid employee healthcare premiums. CareFirst Advantage Best in Class Benefits.
HaloScripts Concierge prescription medication service
Generous PTO.
10 % 401K 6% match vested day one and up to 4% profit sharing contribution.
Annualized bonus compensation.
Spot bonuses for hard work.
Tuition reimbursement.
529 College Saving Plan.
College Loan Pay Back Program.
11 Paid Federal Holidays
Generous Referral Bonuses.