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Mystic Lake Casino Hotel · 14 hours ago

Loyalty Program Operations Intern

Prior Lake, MN

Internship

Onsite

Intern

Mystic Lake Casino Hotel is Minnesota’s premier casino resort and entertainment destination, offering a 10-week summer internship program that focuses on hands-on experience and professional skill development. Interns will work on meaningful projects that impact the business while gaining insights into the gaming and entertainment industry, all within a fun and engaging environment.

CasinoGamblingMedia and Entertainment

Responsibilities

Creating exceptional guest experiences

Being the go-to person for information, support, and solutions

Connecting with people and answering questions

Helping guests get the most out of their visit

Explaining Club M benefits and property events

Redeeming prizes and comps

Managing promotions and point adjustments

Balancing service with operations and supporting events

Representing the team at special events

Qualification

Guest experience managementEvent supportDetail-orientedCommunication skillsTeam collaboration

Required

Energized by creating exceptional guest experiences

Love being the go-to person for information, support, and solutions

Enjoy connecting with people and answering questions

Help guests get the most out of their visit

Explain Club M benefits and property events

Redeem prizes and comps with confidence

Detail-oriented

Comfortable working in systems

Skilled at keeping player information accurate

Manage promotions and point adjustments

Thrive balancing service with operations

Support events

Dependable

Goal-driven

Excited to represent the team at special events

Champion the Club M guest experience

Availability to work varied hours including afternoons, evenings, and weekends

Benefits

Weekly pay

Company

Mystic Lake Casino Hotel

Mystic Lake Casino Hotel is a casino that offers nonstop gaming action, dining, drinks and entertainment services.

Founded in 1992

Prior Lake, Minnesota, USA

1001-5000 employees

https://mysticlake.com/

Funding

Current Stage

Late Stage

Leadership Team

Katie Alger

Talent Acquisition Partner

Recent News

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