Sales Support Specialist jobs in United States
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Usherwood Office Technology · 1 day ago

Sales Support Specialist

positionSyracuse, NY, US
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$22/hr - $25/hr

Usherwood Office Technology is a proud family-owned business delivering innovative office technology solutions. They are currently looking for an Administrative Sales Support Specialist to assist the sales team and ensure smooth processing of client orders and agreements.

Information Technology
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Growth Opportunities

Responsibilities

Process sales orders, ensuring required details are complete, accurate, and submitted on time
Assist sales professionals with day‑to‑day requests so they can spend more time with clients and prospects
Respond to requests promptly and provide helpful, easy‑to‑understand explanations with support from your team
Support lease approvals, upgrade quotes, and other pre‑sales activities with guidance and training
Work with pricing and sales teams to help move special pricing requests forward
Learn and help reinforce required agreement paperwork across all Usherwood offerings
Perform an initial review of new client agreements to ensure information is complete (training provided)
Partner with sales professionals and clients to correct or clarify agreements after submission
Take ownership of assigned client transactions from submission through delivery or project completion, with team support

Qualification

Willingness to learnCustomer service experienceCommunication skillsTeam-oriented attitudeOrganizational skills

Required

Strong communication skills and a positive, team‑oriented attitude
Willingness to learn new systems, processes, and products
Basic organizational skills with the ability to manage multiple tasks
Comfort working in a fast‑paced, collaborative environment

Preferred

Previous administrative, customer service, or sales support experience is helpful but not required

Benefits

Comprehensive health, dental, and vision insurance
401K with company match
PTO / Holidays

Company

Usherwood Office Technology

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Usherwood Office Technology is an information technology company specializing in printers and copiers.
dateFounded in 1976
location
New York, New York, USA
people-size51-200 employees
web-link
http://usherwood.com

Funding

Current Stage
Growth Stage

Leadership Team

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Andrew Flamik
Chief Financial Officer
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Recent News

Central New York Business Journal
MACNY Talent Development Awards honor contributions to workforce excellence
2025-06-19
Central New York Business Journal
Usherwood Office Technology names chief human resources officer
2024-11-11
Business Journals
Vision Buffalo spotlight: Ken Stinson, president of Usherwood Office Technology (video)
2022-12-09
Company data provided by crunchbase