Desk Assistant jobs in United States
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University Housing - The University of Georgia · 9 hours ago

Desk Assistant

The University of Georgia, a leading institution in public higher education, is seeking a Desk Assistant for its University Housing department. This role involves providing exemplary customer service to residents and guests, supporting administrative tasks, and assisting in the management of residence hall operations.

Higher Education

Responsibilities

Provide exemplary customer service to all residents, guests, visitors, faculty and staff who interact with community desks and community office spaces
Function as a resource for accurate information concerning Housing and university operations
Support the Residential Programs and Services/RPS community office staff by performing assigned administrative responsibilities effectively and efficiently
Assist in the opening, closing and transition of residence halls. This may entail early arrival and late departures, as well as working during break periods and finals week
Support, communicate, enforce and abide by all university and department policies, procedures and regulations
Follow appropriate protocols for addressing incidents and potential policy violations
Assist Residential Programs and Services/RPS community office staff during a crisis or emergency, maintaining appropriate confidentiality
Complete all department and university training as required
Participate in all meeting activities including but not limited to staff meetings and one-on-one meetings with supervisor
Follow appropriate community desk policies and procedures including, but not limited to key management, equipment check-out and building access control
Sort, record, distribute and forward mail, packages and newspapers according to United States Postal Service regulations and community procedures
Perform other duties consistent with the purpose of the position as assigned

Qualification

Customer serviceAdministrative supportConflict resolutionInterpersonal skillsConfidentiality

Required

Must always be enrolled on at least a half-time basis at the University of Georgia when classes are in session (i.e., enrolled in a minimum of six credit hours for undergraduate and professional students during fall/spring semesters; enrolled in a minimum of five credit hours for graduate students during fall/spring semesters). Credit hour minimums during the summer terms may be different. Consult the University Housing Human Resources office for additional information
Must be in good standing with the Office of Student Conduct and University Housing. Good standing is defined as not being found responsible for policy violations that would interfere with the ability to perform tasks typically assigned to student employees. Additionally, good standing means that the student employee has participated in the student conduct process if charged with any violations and completed any sanctions that may be assigned by the prescribed deadline

Preferred

Resume/CV
Cover Letter

Company

University Housing - The University of Georgia

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The University of Georgia, a land-grant and sea-grant university with state-wide commitments and responsibilities, is the state's flagship institution of higher education.

Funding

Current Stage
Late Stage
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