Leister · 10 hours ago
Information Technology Support Manager
Glendale Heights, IL
Full-time
Onsite
Mid LevelLeister Technologies LLC is a company with over 70 years of experience in developing and manufacturing automatic welders and welding machines. They are seeking an IT Support Manager to act as a strategic interface between business and IT, providing comprehensive hardware support and managing SAP and Cloud Platforms to ensure seamless integration and performance.
ConsultingIndustrial ManufacturingPlastics and Rubber ManufacturingProduct Management
Responsibilities
Maintains, installs, and upgrades computer and peripheral equipment. Identifies requirements for new or replacement hardware and systems, prioritizing compatibility and future proofing
Delivers extensive hardware support, including troubleshooting and resolving office hardware and peripheral issues
Manages company’s cellular phone systems and company mobile plan, including device setup, maintenance and troubleshooting
Ensures stable and resilient operations of critical IT services
Handles the onboarding of new employees, (IT setup, access models, security)
Responsible for IT security, identify and access management, and data protection in close alignment with headquarters’ IT group
Management and governance of external partners and service providers
Helps with software, hardware, and connectivity issues; and imparts training on new or modified equipment and programs
Analyzes business processes and translates requirements into SAP solutions
Configures, customizes, and implements SAP modules
Supports SAP rollouts, upgrades, and systems integrations
Troubleshoots issues and proposes continuous improvements to SAP processes
Collaborates with business stakeholders, external implementation partners, and SAP service providers
Ensures continuous optimization of SAP processes with a focus on efficiency, standardization, and best practices
Qualification
Required
Bachelor's degree in Computer Science or related field (or equivalent experience)
Comprehensive understanding of computer hardware troubleshooting methods
Comprehensive understanding of SAP by Design
Experience with SAP implementation or rollout projects
Ability to work with minimal direction
Ability to articulate technical concepts to a non-technical audience effectively
Strong analytical skills to identify and solve user needs
Demonstrated troubleshooting proficiency in both hardware and software
Company
Leister
Founded in 1949, Leister has grown into a globally recognized and highly successful brand.
Founded in 1949
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase