Kaishan Compressor USA · 3 hours ago
TECHNICAL SUPPORT
Loxley, AL, US
Full-time
Onsite
Mid Level
4+ years expKaishan Compressor USA is a leading name in the air compressor industry, committed to excellence in product innovation and customer satisfaction. They are seeking a Compressor Technical Support Call Representative to assist customers with technical queries related to Kaishan products and collaborate with various departments to ensure top-notch service delivery.
IndustrialManufacturingMechanical Engineering
Responsibilities
Provide in-depth compressor technical assistance to customers via phone, addressing troubleshooting issues and providing guidance on repairs and enhancements
Continuously strive to enhance customer satisfaction and foster repeat business through effective communication and problem resolution
Stay current with industry standards, innovations, and emerging technologies
Qualification
Required
High School Diploma or GED
Minimum four years of experience in the compressor industry in a technical or service role is required
Proven experience in troubleshooting and remotely resolving technical issues with customers
Proficient in Microsoft Word and Excel
Fluent in English, both spoken and written
Preferred
Additional air compressor or related mechanical technical training is a plus
Benefits
Competitive salary and quarterly gain sharing (profit) bonus
Medical
Dental
Vision
Short and Long-term disability
Health Insurance
Vacation
Sick and Holidays
Tuition Reimbursement
401K with 6% company match
Company
Kaishan Compressor USA
Kaishan USA engineers the highest-quality industrial air systems for a more efficient future.
51-200 employees
Funding
Current Stage
Growth StageRecent News
Company data provided by crunchbase