Blue Cross NC · 10 hours ago
Business Operations Advisor
United States
Full-time
Remote
Mid Level
$74K/yr - $118K/yr
3+ years expBlue Cross NC is seeking a Business Operations Advisor to provide operational, analytical, and coordination support to the Health Plan Governance & Performance Management team. This role involves facilitating strategic planning, coordinating projects, and consolidating data analysis to ensure effective business operations and performance tracking.
Financial ServicesHealth InsuranceInsurance
Responsibilities
Facilitate planning of strategic goals and development of departmental/divisional operational plans
Coordinate, plan and facilitate various departmental/divisional events (i.e. Departmental Summits, All Hands Meetings, Leadership Planning Sessions, staff meetings) to make them more effective, purposeful and outcomes based
Aid in the adoption of standard operating procedures and processes for the department and assist with the communication and education of new SOPs outside of the department
Lead change management work to support business and process improvements and overall departmental/divisional effectiveness
Ensure meeting followups and action items are clearly documented and tracked to completion
Handle special projects for the department/division/segment as assigned. Possible duties could include:
Assist in the evaluation of potential opportunities to reduce costs/improve efficiencies
Lead the review and evaluation of best or next practice opportunities for potential adoption
Review industry literature and ensure leadership is briefed on current and emerging issues of importance to the organization
Track initiatives/projects for the department/division/segment and may create presentations of initiative/project progress for varied audiences, which may include Senior Leadership
Assist with updates to governance calendars, workflows, and timelines
Consolidate and standardize data analysis and reporting for relevant business operations
Track goal progress, including data collection and analysis of key performance metrics (KPIs)
Consolidate inputs into standardized templates for leadership reviews (QBRs, MBRs, scorecards)
Prepare draft slides and summaries for review by senior team members
Validate data accuracy by comparing inputs across sources and escalating discrepancies
Support the preparation and coordination of Health Plan reviews and planning sessions
Accompany leaders to internal and/or external partnership meetings, and capture discussions for follow-up
Prepare input for Annual Report, CEO/Board reports, and other marketing/communication opportunities with a focus on partnering to deliver communications that are relevant and oriented to specific business partnerships both internal and external
Provide support for leadership’s public speaking engagements and/or industry Board and Committee meetings
Qualification
Required
Bachelor's degree or advanced degree (where required)
3+ years of experience in related field
In lieu of degree, 5+ years of experience in related field
Preferred
Strong organizational skills with a high level of accuracy and attention to detail
Proven ability to manage multiple priorities simultaneously, meet deadlines, and consistently follow through on commitments
Effective written and verbal communication skills, with the ability to convey information clearly to diverse audiences
Comfortable working with spreadsheets, dashboards, and performance or operational reports to support business decision‑making
Demonstrated initiative to proactively gather information, identify gaps, and drive tasks to completion with minimal direction
Willingness and ability to learn new processes, tools, systems, and business concepts in a dynamic environment
Collaborative, team‑oriented mindset, with the ability to work effectively across multiple functional areas and stakeholder groups
Benefits
Medical, dental, and vision coverage along with numerous health and wellness programs
Parental leave and support plus adoption and surrogacy assistance
Career development programs and tuition reimbursement for continued education
401k match including an annual company contribution
Company
Blue Cross NC
It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way.
5001-10000 employees
H1B Sponsorship
Blue Cross NC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
2023 (2)
2022 (5)
2021 (13)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Tunde Sotunde
President and Chief Executive Officer
Caleb Davies
Medicaid Market CFO - Healthy Blue of NC Medicaid
Recent News
2026-01-06
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2025-10-31
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