NEOGOV · 15 hours ago
Training Manager
The Office of Financial Management (OFM) serves as the backbone of Washington state government, and they are seeking a Training Manager to lead enterprise-wide ERP training for the One Washington program. This role involves providing strategic leadership for training efforts to ensure effective implementation and adoption of Workday across state agencies.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Lead enterprise-wide training and enablement for the One Washington ERP program, coordinating with Organization Change Management (OCM), Communications, Agency Readiness Team (ART) staff, functional teams, and vendor partners to support readiness and adoption
Develop and execute the enterprise training and enablement strategy and roadmap supporting readiness, go-live, and post–go-live sustainment
Manage internal staff and external vendors to plan, design, develop, deliver, and maintain training and enablement solutions across the enterprise
Conduct needs assessments and gap analyses to inform targeted, scalable training and capability-building solutions
Oversee the full training lifecycle—including design, development, delivery, deployment, measurement, and continuous improvement—to ensure alignment with business outcomes
Oversee development and ongoing maintenance of enterprise training assets supporting Finance, Procurement, Budget, and HCM business areas
Apply adult learning theory, evaluation models, and industry-standard learning and change frameworks to improve learning effectiveness and support organizational readiness
Oversee delivery of instructor-led, virtual, and blended learning experiences; evaluate effectiveness and identify opportunities for improvement
Partner with OCM and Communications to develop and execute training-related communications and engagement activities
Lead and develop a team of training professionals, ensuring quality, consistency, accountability, and alignment with program milestones and the master schedule
Ensure training solutions are accessible, inclusive, and compliant with state and federal requirements
Qualification
Required
Demonstrated professional expertise in adult learning, training, organizational development, instructional design, communications, or related field
Demonstrated professional expertise leading training, enablement, or workforce development initiatives
Experience developing and executing training strategies, roadmaps, and delivery plans aligned to organizational goals and implementation milestones
Ability to advise leaders and interested parties on training readiness, risks, and adoption impacts
Experience applying instructional design principles, learning and evaluation models (e.g., Kirkpatrick, Bloom's Taxonomy) to measure effectiveness and improve outcomes
Ability to oversee the design, development, delivery, and maintenance of instructor-led, virtual, and blended learning solutions
Experience conducting needs assessments and gap analyses to inform targeted training solutions
Ability to manage the full lifecycle of learning assets, including continuous improvement based on data and feedback
Equity Minded: The ability to take action to learn and grow
Equity Minded: The ability to meet the needs of others
Preferred
Experience managing external vendors to ensure quality, consistency, and accountability
Bachelor's degree in adult education, instructional design, education, communications, organizational development, or a closely related field
Five (5) or more years of experience leading enterprise training or enablement for large initiatives
Strong knowledge of Organizational Change Management and training-related communications and engagement activities
Prosci certification
Ability to align training deliverables with master schedules and enterprise milestones
Knowledge of quality improvement tools and processes
Understanding of the functioning of state government, the legislative system, and individual state agencies
Experience with Smartsheet and SharePoint
Benefits
An environment of diversity, equity, inclusion, and belonging
Medical, Dental, Vision, and Life Insurance
12 paid holidays, 14 paid vacation days (minimum), and 12 days of sick leave per year
State retirement programs
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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