VCU Health · 1 day ago
Clinic/Provider Partnerships Analyst - Remote
United States
Full-time
Remote
Entry, Mid Level
2+ years expVCU Health is a healthcare organization seeking a Clinic/Provider Partnerships Analyst. The analyst will lead the analysis of contact center performance data and collaborate with leadership to ensure provider needs are met efficiently.
Hospital & Health Care
Responsibilities
Leads the gathering and interpretation of contact center performance and quality data
Collaborating with department and clinic leadership to develop proactive action plans for MCV departments and clinics
Interface directly with department and clinic management to guarantee routine and emergent provider needs are met in a quick and efficient manner
Helps to foster a world-class customer service environment while promoting collaboration within and among VCU Health departments and clinic operations
Qualification
Required
Minimum 2-3 years of progressively responsible positions in health care administration in a university or hospital setting
Advanced proficiency in Microsoft Office
Bachelor's Degree in Business, Statistics, Healthcare Management or related field from an accredited program. A combination of education and experience may be considered in lieu of the degree
Must be willing and able to travel (15-20%) as needed
Strong interpersonal skills to assist, support and collaborate with a variety of work teams
Strong analytical and critical thinking skills to assist in the development and execution of new and ongoing engagements
Ability to manage and be responsible for shifting business priorities, demands and timelines
Ability to deliver clear and concise presentations and communicate effectively both verbally and in writing with a variety of key stakeholders
Advanced proficiency in Microsoft Office
Physical: Lifting 20 lbs
Activities: Prolonged sitting, Walking (distance)
Mental/Sensory: Strong recall, Reasoning, Problem-solving, Speak clearly, Write legibly, Reading, Logical thinking
Emotional: Fast pace environment, Able to handle multiple priorities, Frequent and intense customer interactions, Able to adapt to frequent change
Preferred
Three (3) years' experience in progressively responsible positions in health care administration in a university or hospital setting
Advanced experience using business intelligence tools, i.e. Cognos, Avaya, Power BI, Tableau
Master's Degree in Business, Statistics, Healthcare Management or related field from an accredited program
Company
VCU Health
VCU Medical Center is a school. It is a sub-organization of Virginia Commonwealth University.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Theresa A. Erichsen RN BSN LCCE FACCE IBCLC
RN Arts In Healthcare, Childbirth Ed, Lactation Consultant, Co-founder/ Ex Dir VCU Health Orchestra
James Siegel, CPA, CIA
Senior Vice President & Chief Financial Officer
Recent News
2025-10-30
2025-10-15
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