Implementation Specialist jobs in United States
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Epiq · 1 day ago

Implementation Specialist

positionOverland Park, KS
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
money$60K/yr - $70K/yr
date1+ years exp

Epiq is a company that values its employees and their contributions. The Implementation Specialist is responsible for leading new client implementations, managing client contract changes, and overseeing special projects, ensuring successful outcomes through effective project management and client relationship building.

Document ManagementEdiscoveryInformation TechnologyLegalLegal Tech
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Responsibilities

Leading new client implementations
Client contract changes
Internal or special projects
Hands on training (remote or on-site)
Consulting
Data migration planning and action
Customized workflows and processes (internal and client)
Client relationship management
Overall project management
Handle incoming project requests
Work heavily with all other internal teams at Epiq depending on project requirements
May take on project responsibilities directly depending on resources

Qualification

Client relationship managementProject managementTraining programsInformation technologyRelativity softwareEDiscovery technologyAgile environmentCommunication skillsDocumentation skillsCollaboration skills

Required

Must be able to lead multiple simultaneous projects or efforts with competing deadlines and challenges
Must be able to take personal responsibility for project outcomes to ensure success
Exceptional written and verbal communication skills
Exceptional ability to create clear and effective documentation
Exceptional ability to collaborate with other teams and lead without direct reporting relationships
Must be able to learn new technology solutions, including independently researching new complex technical concepts or software and having consultative discussions with customers
Must be able to build collaborative relationships with clients and internal contacts
Must work well under pressure in a reactive, agile project-based environment
Associates are expected to participate in continuous personal development to meet new client and business opportunities
Potential for 5-10% travel depending on client & project requirements
1-2 years experience or certification related to project management or project coordination
1-2 years experience leading customer remote and/or on-site training programs
1-2 years experience with information technology
Personal experience with legal services or litigation support
1-2 years Software experience or certification related to Relativity
1-2 years Software experience or certification related to eDiscovery collection, process, or review technology

Company

Epiq

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Glassdoor3.4
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Epiq Systems provides legal process outsourcing (LPO) services in the United States and internationally.
dateFounded in 1988
location
Chicago, Illinois, USA
people-size5001-10000 employees
web-link
https://www.epiqglobal.com/

Funding

Current Stage
Public Company
Total Funding
unknown
2016-07-27Post Ipo Equity
2016-07-27Acquired
1997-02-04IPO

Leadership Team

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David Dobson
Chairman & Chief Executive Officer
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Brad Scott
President and Chief Operating Officer
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Recent News

globallegalchronicle.com
K2 Services Acquires Epiq GBTS Division and Forrest Solutions
2025-11-15
Epiq Systems Inc
Epiq Announces Strategic Realignment With Sale of Business Process Outsourcing Business
2025-11-10
Morningstar.com
LifeScan Receives Court Approval of Plan of Reorganization, Positioned to Emerge as Leader in Glucose Management with Strengthened Financial Foundation
2025-10-28
Company data provided by crunchbase