Zillion Technologies, Inc. · 19 hours ago
Business Support Specialist / Banking Operations Specialist ---- LOCALS ONLY ---- Hybrid role
Pensacola, FL
Contract
Hybrid
Mid LevelZillion Technologies, Inc. is seeking a Business Support Specialist / Banking Operations Specialist for a hybrid role in Pensacola, FL. The role involves addressing escalated inquiries related to member accounts and ensuring compliance with regulatory requirements, while also recommending enhancements to operational processes.
ConsultingInternetRecruitingSoftwareStaffing Agency
No H1B
Hiring Manager
Shaily Sharma (Shaileja Sharma)
Responsibilities
To receive escalated, moderately complex and/or urgent inquiries related to member accounts, General Ledger accounts, or systems, policies, and procedures
To research and respond to branch and member impacting escalated situations, moderately complex account errors, and system issues under supervision
To assist with comprehensive testing and implementation of enhancements to existing software, and of new systems
Analyze, research, and resolve problems and discrepancies related to member accounts/loans
Ensure software/systems meet regulatory and procedural requirements
Develop and recommend enhancements to improve operational processes and procedures
Identify and detect errors/omissions; resolve or arrange for the resolution
Involved in cross-organizational task groups concerning new automated systems, products and/or services
Perform research for process improvements
Recommend corrective action when discrepancies occur
Resolve issues relating to General Ledger accounts and/or systems
Test and implement software and/or processes
Work with other business units to resolve systems and equipment issues
Perform other duties as assigned
The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs
Qualification
Required
Ability to work independently and in a team environment
Advanced knowledge of branch systems and processes
Advanced research, analytical, and problem-solving skills
Advanced skill applying research and interpretation of findings to respond to requests for information
Advanced skill exercising initiative and using good judgment to make sound decisions
Advanced skill following, interpreting, and applying relevant data/instructions to guidelines, procedures, practices, and regulations
Advanced skill navigating multiple screens and PC applications and adapting to new technologies
Advanced verbal and written communication skills
Company
Zillion Technologies, Inc.
Zillion Technologies, Inc.
Founded in 2002
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-10-08Acquired
Leadership Team
Anthony M. Irudhayanathan
Chief Executive Officer
Recent News
Washington Technology
2025-10-09
Company data provided by crunchbase