Oral Surgery Partners · 7 hours ago
Scheduling Coordinator
Olathe, KS
Full-time
Onsite
New Grad, Entry LevelOral Surgery Partners is an oral surgery practice seeking a Scheduling Coordinator to ensure efficient scheduling of patient appointments and manage the daily schedule. The role involves providing excellent customer service and collaborating with clinical and administrative staff to optimize patient flow and practice operations.
Health CareHealth DiagnosticsMedical
Responsibilities
Answer incoming calls to coordinate and schedule patient appointments, surgeries, consultations, and follow-up visits using the practice management system
Confirm appointments and provide pre-appointment instructions via phone, email, and in person
Maintain and adjust daily and weekly schedules to maximize provider efficiency and minimize downtime
Coordinate closely with clinical staff to ensure appropriate coverage and optimal patient flow
Deliver exceptional customer service by addressing patient inquiries and concerns in a professional and compassionate manner
Resolve scheduling conflicts efficiently while maintaining a positive patient experience
Accept and accurately post patient payments as needed
Accurately update and maintain patient records, including appointment details, treatment plans, and schedule changes
Ensure all scheduling and patient information is entered in a timely and accurate manner
Process and file incoming patient information from referring providers
Send thank-you letters and maintain professional communication with referring offices following patient care
Work collaboratively with clinical and administrative team members to support smooth daily operations
Maintain clear and effective internal communication to support patient care and office efficiency
Generate and analyze scheduling reports to identify trends, inefficiencies, and opportunities for improvement
Participate in continuous improvement initiatives aimed at enhancing operational efficiency and patient outcomes
Implement and adhere to quality assurance protocols to ensure the highest standards of care, particularly related to implant procedures
Follow established policies and procedures to maintain compliance and best practices
Qualification
Required
High school diploma or equivalency, required
Proficiency with practice management software and Microsoft Office Suite
Strong organizational skills and attention to detail
Excellent interpersonal and communication skills, with a patient-centered approach
Approachable, professional demeanor
Detail-oriented and thorough in task execution
Strong problem-solving skills and ability to adapt to changing situations
Empathetic and patient-focused approach to care coordination
Ability to work well under pressure in a fast-paced environment
Team player with excellent collaboration skills
Independent decision-making skills and utilization of sound judgement
Strong work ethic and willingness to go above and beyond
Preferred
Previous experience in a medical or dental office, particularly in a scheduling or administrative role, is highly desirable
Knowledge of medical terminology, a plus
Benefits
Medical, Dental, and Vision Insurance plans to our full-time employees.
Two out of the three medical plans offered include Health Savings Account (HSA) eligibility.
Company-paid Life, AD&D and Long-Term Disability coverage.
Additional Voluntary Life and AD&D Insurance for you and your family!
Voluntary Short-Term Disability Insurance available to you as well
Dependent Care Flexible Spending Account (FSA) offered.
Immediately begin saving for retirement through our 401(k) starting with very first paycheck!
Employer 401(k) contribution and Profit Sharing after six months of employment
PTO and 8 Paid holidays for fulltime employees!
Company
Oral Surgery Partners
Oral Surgery Partners is an oral surgery practice management company that provide services for your oral surgery practice.
Founded in 2000
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$75MKey Investors
Sheridan Capital Partners
2024-06-20Debt Financing· $75M
Leadership Team
John Cline
CEO
David Andrews
Chief Financial Officer
Recent News
Mergers & Acquisitions
2025-07-18
Company data provided by crunchbase