Elwood · 3 days ago
Technical Solutions Manager - USA
New York, United States
Full-time
Onsite
Mid, Senior Level
3+ years expElwood Technologies is a FCA regulated firm that provides end-to-end institutional-grade digital asset Execution, Liquidity Access and Portfolio Monitoring & Risk Management Software. They are seeking a Technical Solutions Manager to bridge strategic discovery, product fit validation, and solution delivery, ensuring their product meets each client’s unique use case. This role involves engaging with clients, understanding their needs, and designing tailored solutions using Elwood’s platform.
CryptocurrencyFinanceFinancial ServicesFinTechTrading Platform
Responsibilities
Engage directly with clients and prospects to understand their business objectives, workflows, challenges, and product needs and participate in sales discovery calls
Proactively identify opportunities where our product can deliver value
Support Sales Directors during the sales cycle with product expertise including attending conferences and sales events
Deliver compelling product demos tailored to client use cases
Clearly articulate product value, capabilities, and differentiators
Act as the “product face” during commercial conversations
Lead initial product fit assessments, identifying blockers, constraints, or required customisations early in the sales cycle
Refine solution proposals post-demo based on client feedback and internal alignment
Drive solution design by translating prospect requirements into tailored OEMS/PMS workflows, data flows, and integration specification, proposing product solutions that address client challenges within existing capabilities where required
Collaborate with Product, Sales, Engineering and GCD Teams on feasibility and configuration of custom modules, API use cases, and reporting enhancements
Identify gaps and articulate where customisation or new features may be needed
Work with the Product Team to prioritise enhancements and roadmap items
Work with Product Managers, Engineering and GCD teams to ensure client needs are understood and accurately represented
Support handover to onboarding for new clients
Advocate for clients internally while ensuring practicality and technical feasibility
Feed insights into product strategy, roadmap planning, and sales positioning
Identify patterns in client challenges and translate them into product improvements
Qualification
Required
3–6 years' experience in product management, solutions consulting, or technical sales roles within a fintech, SaaS vendor, system integrator, or management consultancy including at least 2 years in financial technology, capital markets, or blockchain-enabled platforms (highly desirable)
Familiarity with institutional trading workflows across asset classes—ideally FX, crypto, or macro and experience working with execution platforms (OEMS, OMS), PMS, or portfolio/risk tools
Strong ability to understand customer workflows and translate them into product solutions
A genuine passion for working with clients, building relationships, and helping them achieve outcomes with the ability to understand real business needs
A real interest in the sales process — from discovery and demos to supporting closing conversations
Excellent communication, presentation, and interpersonal skills
Comfort working with both technical concepts and commercial stakeholders
Ability to thrive in a fast-moving, collaborative environment
Strong understanding of product configuration, system integration, and solution scoping in a B2B context
Confident in challenging client assumptions in a professional, value-driven manner
Technically literate: able to read API docs, work with JSON/CSV, and collaborate with technical teams
Bachelor's degree in Computer Science, Engineering, Finance, or a related field (or equivalent practical experience)
2+years prior experience working in financial technology, capital markets, or blockchain-enabled platforms is highly desirable
Preferred
Experience in institutional crypto trading, digital asset market structure, or traditional finance, including familiarity with reconciliation tools, trading workflows, algorithms, risk metrics, and trade lifecycle management
Familiarity with pre-sales frameworks and deal-stage dynamics in complex B2B sales cycles
Working knowledge of data analysis tools is a plus
Benefits
Fully paid medical and discounted dental schemes for employees and their family
Generous time off + bank holidays
Enhanced parental leave for all employees who have been with the company for one (1) year
Fully stocked kitchen and access to weekly Ubereats allowance
Discounted gym scheme
Employee Assistance Programme
Paid study leave and personal leave
Company
Elwood
Elwood Technologies is an established, global fintech building digital assets infrastructure for institutional investors.
51-200 employees
H1B Sponsorship
Elwood has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Growth StageTotal Funding
$70MKey Investors
Dawn Capital,Goldman Sachs
2022-05-16Series A· $70M
Leadership Team
Chris Lawn
Chief Executive Officer
Recent News
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