AVI-SPL · 2 hours ago
Live Event Support Engineer
Milwaukee, WI
Full-time
Onsite
Mid Level
3+ years expAVI-SPL is a digital enablement solutions provider that transforms how people and technology connect. The Live Event Support Engineer will be responsible for the setup and support of onsite and hybrid events, utilizing technical expertise to ensure flawless operation of video equipment and collaborating with team members to optimize production setups.
AudioAudio/Visual EquipmentDigital MediaProfessional ServicesSoftware
Responsibilities
Using their technical expertise and creative innovation to contribute to the overall technical strategy of live events based on the creative vision and unique event scope
Utilizing deep knowledge of video equipment and technology to ensure flawless operation of all video equipment and decision-making skills to make real-time adjustments as needed to ensure quality control
Collaborating with team members to optimize the operational setup of the production control room and oversee the troubleshooting of all aspects of the client’s production facilities and control rooms
Setup/breakdown of conference spaces to meet the customers event needs
Perform preventative maintenance task to help maintain customer spaces including, but not limited to: testing/repairing cables, testing/repairing various hardware components
Field installation of control programs (AMX / Crestron/Firmware) – upload and download capability
Deliver field service support of control programs (AMX / Crestron/etc.) – minor edits (could be with the aid of a programmer), compile, upload and download capability
Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, general break-fix maintenance, video/audio recording support
Provide field service support of networked devices
Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL
Understand and adhere to local safety standards for all site duties
Provide job site documentation and end user training and as needed
Setup and troubleshoot various audio/video/presentation systems
Travel to various job sites as required
Must be flexible to work after hours and weekends when required
Qualification
Required
Must have strong customer service skills as well as Live Event Support background
Using their technical expertise and creative innovation to contribute to the overall technical strategy of live events based on the creative vision and unique event scope
Utilizing deep knowledge of video equipment and technology to ensure flawless operation of all video equipment and decision-making skills to make real-time adjustments as needed to ensure quality control
Collaborating with team members to optimize the operational setup of the production control room and oversee the troubleshooting of all aspects of the client's production facilities and control rooms
Setup/breakdown of conference spaces to meet the customers event needs
Perform preventative maintenance task to help maintain customer spaces including, but not limited to: testing/repairing cables, testing/repairing various hardware components
Field installation of control programs (AMX / Crestron/Firmware) – upload and download capability
Deliver field service support of control programs (AMX / Crestron/etc.) – minor edits (could be with the aid of a programmer), compile, upload and download capability
Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, general break-fix maintenance, video/audio recording support
Provide field service support of networked devices
Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL
Understand and adhere to local safety standards for all site duties
Provide job site documentation and end user training and as needed
Setup and troubleshoot various audio/video/presentation systems
Travel to various job sites as required
Must be flexible to work after hours and weekends when required
Effectively communicate with employees, customers and colleagues
Ability to use hand and power tools in a safe and efficient manner and to solder & crimp connectors
Ability to manage small to medium projects
Familiarity with minor programming (AMX/Creston) – changes and troubleshooting
Ability to work and think independently and ensuring to meet deadlines
Intermediate computer knowledge
Knowledge of basic signal flow for audio, video and control
Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standard
Minimum of a High School Diploma or equivalent
Ability to regularly climb and work from ladders up to heights of 35 feet; lifting equipment, tools and materials
Preferred
Minimum of 3 - 5 years of audiovisual integration and/or service experience
Formal education in Electronics or related field
The following training certifications: AMX Intro to Networking for AV Professionals, AMX Programmer I, Crestron Professional Installation, Essentials of Crestron Programming Certification, Exton AV Associate Certification, InfoComm Quick Start to the Audio-Visual Industry, InfoComm CTS General Certification
Benefits
Medical benefits, including vision and dental
Paid holidays, sick days, and personal days
Enjoyable and dynamic company culture
Training and professional development opportunities
Company
AVI-SPL
AVI-SPL is an IT company that provides AV/UC integrator and digital solutions.
1001-5000 employees
H1B Sponsorship
AVI-SPL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2025-06-25Acquired
2016-01-01Private Equity
Leadership Team
John Zettel
Chief Executive Officer
Chad Gillenwater
Founder & Executive Vice-Chairman
Recent News
2025-10-21
2025-08-17
2025-08-16
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