Higginbotham · 23 hours ago
Program Broker
Lehi, UT
Full-time
Onsite
Entry, Mid Level
2+ years expHigginbotham is a company focused on providing insurance solutions, and they are seeking a Program Broker to drive new business production for their direct-to-insured insurance programs. This role involves extensive phone-based prospecting, consultative sales, and collaboration with various teams to enhance customer experiences and achieve sales targets.
Insurance
Responsibilities
Execute structured daily call blocks focused on outbound prospecting and rapid response to inbound leads, maintaining a strong speed-to-lead mindset
Run disciplined multi-touch outreach sequences (call, voicemail, SMS, email) with consistent follow-up and clearly defined next steps
Apply confident closing behaviors, including assumptive next steps, objection handling, and always scheduling the next customer interaction
Conduct fast, thorough discovery conversations to confirm program fit, decision-maker access, timing, and urgency
Gather underwriting-ready risk details, including operations, payroll or revenue, subcontractor usage, tools and equipment, job types, claims history, and prior coverage
Communicate with an efficient, engaging, and customer-centered style that builds trust while maintaining sales momentum
Partner with Underwriting to submit clean, complete submissions and reduce time-to-quote
Present coverage options in clear, plain language and connect recommendations to ensure exposures and contractual requirements
Drive decisions from quote to bind by setting clear expectations, defining timelines, and executing proactive follow-up
Maintain exceptional CRM hygiene (Salesforce and/or Zoho), including accurate pipeline stages, detailed notes, tasks, and documented next steps
Operate within established team cadences, including activity expectations, pipeline reviews, coaching rhythms, and performance standards
Track, analyze, and continuously improve key performance metrics such as dials, connects, appointments set, quotes delivered, quote-to-bind ratio, cycle time, and written premium
Demonstrate consistent progress toward defined ramp and production expectations within the first 90–180 days
Partner with Marketing and Sales Operations to improve lead routing, talk tracks, outreach sequencing, and conversion performance
Provide voice-of-customer feedback to refine messaging, objection handling, and program positioning as offerings scale
Deliver a best-in-class buying experience through responsiveness, accurate expectation-setting, and clean handoffs to servicing teams
Build durable customer relationships through professional consistency, proactive communication, and renewal-minded service
Qualification
Required
2+ years of demonstrated success in a phone-based inside sales role (insurance, financial services, or similar consultative sales environment preferred)
Proven ability to execute multi-touch follow-up strategies and close business in short-cycle sales environments
Comfort working in CRM systems and following structured sales processes; strong organizational and time-management skills
High school diploma/GED required
Ability to lift 25 pounds
Repeated use of sight to read documents and computer screens
Repeated use of hearing and speech to communicate on telephone and in person
Repetitive hand movements, such as keyboarding, writing, 10-key
Walking, bending, sitting, reaching and stretching in all directions
Ability to travel as needed (~0–10%)
Preferred
Property & Casualty insurance license preferred or ability to obtain within a defined onboarding window (e.g., 60–90 days)
Sales methodology training/certifications (e.g., Dynamics of Selling for Insurance, CPIA, Producer Accelerator, or similar) a plus
College coursework or degree preferred
Company
Higginbotham
Higginbotham is a provider of insurance brokerage services to businesses and individuals.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Rusty Reid
Chairman, President & CEO
Andrew Reutter
Chief Financial Officer & Chief Operating Officer
Recent News
2025-12-16
2025-12-10
Company data provided by crunchbase