Intellibee Inc · 10 hours ago
Help Desk Analyst
Chesterfield, NC
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expIntellibee Inc is seeking a Help Desk Analyst to support VSP’s job applicant background check program. The role involves interacting with employers to set up and maintain accounts, ensuring qualified access to the employer ePortal, and performing various support duties as assigned.
Big DataCloud ComputingInternet of ThingsMobile AppsSoftware
Responsibilities
Interact with employers by email, telephone and other means to set up and maintain employer accounts
Determine if an employer is qualified to have a VSP account
Set up the account
Establish account users
Assist with getting users access to the employer ePortal
Update account information and user information
Perform other duties as assigned
Qualification
Required
Advanced computer skills are required that aligns with the Job Description
Ability to multitask and to determine root cause of problems and implement solutions
Ability to resolve issues by gathering and analyzing data, reasoning logically, and drawing valid conclusions
customer relations skills
good verbal and written communication skills
proficiency with Microsoft products (Word, Excel, PowerPoint, Visio, Outlook)
Company
Intellibee Inc
Intellibee is a global Information Technology services company that provides enterprise integration services.
11-50 employees
H1B Sponsorship
Intellibee Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (39)
2024 (23)
2023 (28)
2022 (45)
2021 (15)
2020 (21)
Funding
Current Stage
Early StageLeadership Team
Prasad Beesabathuni
President
Company data provided by crunchbase