CaNteeN · 3 days ago
Service Manager | Equipment Maintenance & Repair
Mountain View, CA, US
Full-time
Onsite
Mid, Senior Level
$80K/yr - $90K/yr
2+ years expCanteen is a company that combines food, service, and experience to enhance workplace environments. The Service Manager is responsible for overseeing the Equipment Maintenance & Repair department, managing technicians, and ensuring efficient operation through various systems and strategies.
Food & Beverages
Responsibilities
Manage hourly technicians, ensure safety and efficient execution of maintenance duties
Support in long-term strategy, planning,, implementation and execution of initiatives
Support the operations by utilizing a variety of digital platforms, including analytics and business intelligence platforms in addition to CMMS, Telematics, and office packages
Gather, sort, verify, and enter various asset and other data types
Monitor and respond to support requests, building alerts, escalations, tickets
Assist with commercial fleet vehicles, drivers, safety, accident / incident support
Assist with day-to-day financial and administrative tasks
Run various reporting, write daily recaps, analyze data, create strategies, present key metrics and outcomes verbally and in writing
Manage jobs and escalations with third-party vendors
In-field support: assist team with access issues, quality assurance, problem solving, support
Supporting the company’s fleet operations through hands-on leadership, technical support, training, guidance, including supporting with vehicle breakdowns and accidents
Qualification
Required
Commitment to safety and promoting a safe work environment
Has a minimum of 2 years management experience within the food service equipment or facilities environment
Excellent communication skills both written and verbal
Strong passion for great food, hospitality and user experience
General understanding and experience with the maintenance of food service equipment
Manages time effectively and prioritizes tasks to meet deadlines
Ability to follow all Health & Safety standards
Demonstrates good judgment and decision making skills
Maintain a positive attitude under pressure and motivate team
Working knowledge of Google Docs, Microsoft Word, Excel and PowerPoint
Ability to work independently as well as in a team
Preferred
Bachelor's degree is preferred, or equivalent professional experience
Benefits
Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Medical
Dental
Vision
Life Insurance/AD
Disability Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Company
CaNteeN
CaNteeN, Egypt’s “Fresh Direct”, is developing a B2B and B2C solution to help shorten the unnecessarily long supply chain of fresh produce in Egypt, by omitting the typical three/four middlemen and delivering directly from producers to consumers.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase