NEOGOV · 1 day ago
Administrative Support Assistant 2
Des Moines - 50310 - Polk County, IA
Full-time
Onsite
Entry Level
$36K/yr - $52K/yr
1+ years expThe Iowa Department of Health and Human Services (HHS) is seeking an Administrative Support Assistant 2 to join their team. This role involves providing essential clerical and customer service support in the Polk County office, ensuring smooth office operations and assisting both customers and staff.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Keep our office running smoothly by coordinating operations and managing supplies
Provide friendly, professional assistance to customers and staff—both in person and over the phone
Handle important documents: scanning, indexing, uploading, and distributing mail and correspondence
Support team members with administrative tasks and step in as backup when needed
Stay informed on policies and procedures through training and meetings
Qualification
Required
One year of full-time work experience in general office, clerical, data entry/processing, or related work
A total of one year of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience
Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1
Strong organizational skills and attention to detail
Ability to prioritize tasks and meet deadlines in a fast-paced environment
Excellent communication and customer service skills
Proficiency with Microsoft Word, Excel, Outlook, and navigating Windows
Dependable attendance and commitment to confidentiality
Occasional travel to assist other offices
Employees in this class may be required to type at least 40 WPM net as demonstrated by the completion of a typing examination
Benefits
Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!
Paid Time Off: Take time to recharge with paid time off, including vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).
Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).
Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and dependent care expenses.
Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind.
Employee Assistance Program: Access resources and support through our Employee Assistance Program for personal and professional challenges.
Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount programs.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase