Delta Air Lines · 10 hours ago
Technical Product Engineer, TPF Production Support
Atlanta, GA
Full-time
Onsite
Entry, Mid Level
2+ years expDelta Air Lines is focused on enhancing customer experiences and optimizing its IT operations. The Technical Product Engineer will lead technical scrum teams, implement product designs, and transform business requirements into application architectures to support the airline's technology goals.
Air TransportationArtificial Intelligence (AI)TransportationTravel
No H1B
Responsibilities
Leading the technical scrum team and implementing front ends associated with the technical designs for product/project teams
Leading technical efforts in the scrum team, including continuous quality in our delivery
Ensuring the team develops implementations with quality measuring via clean pipelines, and 90%+ coverage
Transforming business requirements into application architectures
Determining feasibility & scalability of solutions, interacting with business and product owners in order to define technical solutions for customer problems
Production issue triage, management, and prevention as needed
Technical definition and implementation for analytics, error logging/tracking, and other key functional customer interactions on delta.com
UI Design reviews for feasibility, tech design, and impact analysis
Develop sustainable, accessibility compliant solutions
Long term technical debt resolutions, debt prevention & code reviews
Analysis and implementation of Performance/Stability/Reliability/Architecture initiatives
Research & Development of POCs & innovative new ideas for customer interactions with Delta
Assisting in defining alternate solutions for the business problems and providing estimates for potential new workstreams
Creating a learning culture by establishing, sharing, and enforcing best practices and lessons learned
Qualification
Required
Bachelor's Degree with 2+ years of IT and/or business experience, or any equivalent combination of experience, education, and/or training
Prior experience working with Airline and/or GDS is a plus with an understanding of architectural flows and how technologies operate/integrate
Hands on experience as a Business Analyst and writing Business Requirements
Demonstrated skills in process mapping, analytical, technical, and proven problem-solving skills
Ability to create detailed, well-written documentation for a variety of audiences
Candidate must have the ability to deliver quality work on time and translate planning into action as well as anticipate and address barriers
Strong communication, relationship management and influencing skills needed to work in partnership with internal teams
Research, analyze, and resolve ad-hoc customer problems and questions in a positive, timely and professional manner
1st tier production triage/maintenance for Severity 3-5 defects
Effectively communicate status on activities and issues to customers and manager on a regular basis both verbally and in writing
Maintain documentation of test results, processes, known issues, etc. to facilitate knowledge sharing across the team
High level of motivation, drive and confidence to step outside comfort zones when placed in new environment
Ability to multi-task, and be detail oriented
Ability to quickly adapt to new tools and evolving technologies
Consistently prioritizes safety and security of self, others, and personal data
Embraces diverse people, thinking, and styles
Possesses a high school diploma, GED, or high school equivalency
Is at least 18 years of age and has authorization to work in the United States
Preferred
Excellent written, oral and communication skills
DevOps experience including the use of Enterprise Agile planning solutions, Agility, AI or similar
Experience working with diverse teams located in various countries
Experience working in legacy airline systems, like TPF an added plus
Must be able to prioritize work on multiple project teams, with the overall goal of satisfying all deployment needs and effectively supporting diverse clients
Knowledge of the Agile development methodologies and corresponding tools (ex. VersionOne)
Project Management experience and previous airline business experience is preferred
Benefits
Competitive salary, industry-leading profit sharing program, and performance incentives
401(k) with generous company contributions up to 9%
New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31)
In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
+ 10 paid holidays per calendar year
Birthing parents are eligible for 12-weeks of paid maternity/parental leave
Non-birthing parents are eligible for 2-weeks of paid parental leave
Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits
Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
Domestic and International space-available flight privileges for employees and eligible family members
Career development programs to achieve your long-term career goals
World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
Recognition rewards and awards through the platform Unstoppable Together
Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
Company
Delta Air Lines
Delta Air Lines is a technical airline company that focuses on safety, innovation, reliability, and customer experience.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Barclays Bank
2025-09-30Post Ipo Debt
2007-05-03IPO
Leadership Team
Edward Bastian
Chief Executive Officer
Daniel Janki
CFO
Recent News
PR Newswire
2026-02-04
2026-02-03
2026-02-03
Company data provided by crunchbase