Rheem Manufacturing · 15 hours ago
Inside Sales Associate - Cincinnati, OH
Cincinnati, OH
Full-time
Onsite
Entry Level
2+ years expRheem Manufacturing, a leader in HVAC innovation, is seeking an Inside Sales Associate to support customers by processing orders and quotes for equipment, parts, and supplies. The role involves building relationships with contractors and dealers, working closely with the sales team to drive growth and enhance customer satisfaction.
"Heating Ventilation and Air Conditioning (HVAC)"Industrial ManufacturingManufacturingOil and Gas
Responsibilities
Effectively interacts with customers by discovering their true intent and combines functional and HVAC product knowledge to navigate them to relevant products and services and solving customer problems
Proactively call on assigned accounts to promote sales, programs and marketing initiatives while also probing for opportunities or threats to our business
Resolves complex pricing situations encountered during customer interactions using current sales policies and pricing objection handling
Supports the order placement process through our ERP and executing quotes, check availability, lead times, order entry, order management, order status, shipping and delivery status, backorders, warranty needs and reporting activities
Acts as a liaison with customers and multiple departments
Adds value by effectively presenting and communicating, live or virtually, the 2J service capabilities to build customer relationships, loyalty, and retention
Works with a Continuous Improvement mindset and contributes to system/process enhancements
Analyze reports and sales data looking for additional opportunities within current customers
Use CRM tool to track opportunities and add customer follow up notes
Attend training sessions on products and services to grow in industry knowledge to best support the customer
Qualification
Required
2-3 years related industry experience and/or equivalent field work experience
High School diploma or higher
Demonstrated knowledge of the HVAC industry including suppliers, products, technical terminology and applications
Ability to communicate information and ideas effectively with customers over telephone, text, email, and in person
Good listener with the ability to assess customer need
Goal driven; action oriented, self-motivated
Able to deal with a variety of people and situations in a positive and open-minded manner
Well organized and represent the company in a professional manner
Ability to work and support a team-based environment
Proficient with EAP, CRM and Microsoft Office Suite
Benefits
Competitive Pay Plus Incentive Plan
Comprehensive Health, Dental, Vision, Life Insurance
Paid Time Off, Paid Holidays
401K with Day 1, Fully Vested 6% company match!
Company
Rheem Manufacturing
Rheem Manufacturingis a manufacturer of heating, cooling, water heating, pool and spa heating, and commercial refrigeration systems.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Chris Peel
President and CEO
A
Alan Machuga
Executive Vice President Technology, CTO
Recent News
2026-02-03
Company data provided by crunchbase