Caltrans District 3 · 5 hours ago
ADMINISTRATOR II, FRANCHISE TAX BOARD
Sacramento, CA
Full-time
Hybrid
Senior Level
$8,452/mo - $11,114/moThe California Franchise Tax Board is looking for a motivated, people-focused leader to manage their Sacramento Field Office. The role involves leading a team responsible for providing in-person customer service and conducting proactive collections, while also collaborating with partners and stakeholders to meet organizational goals.
Government Administration
No H1B
U.S. Citizen Only
Responsibilities
Keep operations running smoothly while continuously looking for smarter, better ways to work
Tackle complex cases and guide staff through challenging situations
Use data, reports, and trends to drive decisions
Collaborate with partners and stakeholders to meet big picture goals
Build a workplace where people feel respected, supported, and motivated
Step in for the Regional Manager when needed and assist with hiring, training, and special projects
Qualification
Required
The position(s) require(s) a Background Investigation be cleared prior to being hired
All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class
Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov
Resume is required and must be included
A cover letter is required and must be included
Supplemental Application - In order to be considered for this position, interested candidates must submit a supplemental application
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview
Candidates who do not follow all of the listed application instructions may be eliminated from the selection process
Preferred
Demonstrated experience supervising or leading staff and managing day to day operational activities in a public service or compliance driven environment
Proven ability to plan, organize, direct, and evaluate work to ensure efficiency, productivity, and quality outcomes
Experience interpreting and applying policies, procedures, and applicable laws or regulations
Strong leadership skills, including the ability to motivate, mentor, and develop staff while fostering a collaborative and respectful work environment
Demonstrated ability to manage priorities, meet deadlines, and adapt to changing operational needs
Experience identifying operational issues and implementing process improvements to enhance customer service and program effectiveness
Ability to communicate clearly and effectively, both orally and in writing, with staff, management and stakeholders
Demonstrated interpersonal skills and the ability to work collaboratively across organizational units
Experience managing conflict, making sound decisions, and maintaining accountability and professionalism in the workplace
Experience working in a fast-paced environment with competing deadlines
Knowledge of Taxpayer Information (TI), Business Entities Tax Systems (BETS), Enterprise Tax Systems (ETS) and other Franchise Tax Board (FTB) information systems
Willingness to adjust work schedule to meet operational needs
Demonstrated performance encouraging positive relationships, creating high job satisfaction, encouraging success, showing understanding, and being trusting and supportive
Working knowledge of the ARM Division programs
Knowledge of project management techniques and methodologies
Involvement in a diversity of activities, program areas, and/or positions that have provided you with a greater understanding and appreciation for the broader perspective of the department/enterprise
Company
Caltrans District 3
Caltrans District 3 is a government administration company based out of 703 B ST, Marysville, California, United States.
Founded in 1895Marysville, California, US
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase