ASSISTANT DIVISION CHIEF/PROGRAM MANAGER, DEPARTMENT OF MOTOR VEHICLES jobs in United States
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Caltrans District 3 · 19 hours ago

ASSISTANT DIVISION CHIEF/PROGRAM MANAGER, DEPARTMENT OF MOTOR VEHICLES

Caltrans District 3 is seeking an Assistant Division Chief/Program Manager for the Department of Motor Vehicles. This role involves leading a high-performing team focused on resolving complex customer service issues and driving operational excellence within the DMV’s customer service delivery framework.

Government Administration
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Responsibilities

Lead and coordinate staff handling complex vehicle registration functions
Oversee process improvements and special projects
Review and analyze legislative bills and regulations
Provide executive-level input on policy development and implementation
Respond to media inquiries and handle sensitive customer service issues
Mentor and develop subordinate managers and staff
Represent the Branch Chief and Deputy Director at meetings and conferences

Qualification

Personnel ManagementLeadershipProject ManagementPolicy DevelopmentCustomer Service ExcellenceAnalytical SkillsVerbal CommunicationWritten Communication

Required

Applicants must indicate the Job Control/Code (JC) number and position number(s) in the 'EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING' box of the Examination/Employment Application (STD. 678)
Employment history information must be submitted on the Examination/Employment Application (STD. 678); attaching a resume shall not be sufficient for the purposes of providing employment history
Possession of the Minimum Qualifications will be verified prior to interview and/or appointment
If you are using education to meet the minimum qualifications, please include a copy of your unofficial transcripts for verification
The position(s) require(s) a Background Investigation be cleared prior to being hired
Applicants must have authorization to work in the United States
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered
Candidates Are Advised To: use simple formatting (avoid justified text, large text boxes, or custom bullets), use standard fonts like Arial or Times New Roman, left-align the text, save the written response as a PDF document, and 'flatten' it before uploading by printing to PDF or using the 'Save as PDF' feature
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview

Preferred

Strong leadership and personnel management skills
Ability to make independent, executive-level decisions
Excellent written and verbal communication
Experience managing large teams and complex projects
Ability to analyze situations accurately and take effective action
Commitment to customer service excellence and operational efficiency

Benefits

Health, vision, and dental benefits
Retirement plans (CalPERS)
Savings plans (401K and 457b)
Leave benefits
Insurance (such as group legal insurance and group long term disability insurance)
Employee assistance program

Company

Caltrans District 3

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Caltrans District 3 is a government administration company based out of 703 B ST, Marysville, California, United States.

Funding

Current Stage
Late Stage
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