Software Guidance & Assistance, Inc. (SGA, Inc.) · 1 day ago
Business & Program Operations Manager
San Jose, CA
Full-time
Onsite
Mid, Senior Level
$80/hr - $88/hrSoftware Guidance & Assistance, Inc. (SGA) is searching for a Business and Program Operations Manager for a contract assignment with one of their premier SaaS clients in San Jose, CA. The role involves leading critical initiatives, collaborating with cross-functional teams, and overseeing budget management to drive business impact and optimize processes.
Information TechnologyStaffing Agency
Responsibilities
Leading the identification and structuring of critical initiatives by partnering with cross-functional teams to champion initiatives that drive business impact and deliver results through recommendations and insights
Driving to decisions and collaborating with cross-functional teams and executive-level leaders by working across the organization to influence partners and ensure alignment across teams
Challenging the status quo, exploring new and innovative ways to operate, identify areas for improvement, and spearhead essential changes to optimize processes
Monitoring overall business health through structured processes, including SLC,QBRs, OKR reviews, and release impact reviews
Driving alignment and reporting progress to plan, tracking OKRs and metrics, dashboards, and managing change initiatives to ensure clear communication across teams
Overseeing budget management and financial forecasting to ensure alignment with organizational goals
Monitoring overall business health through structured processes including QBRs, Category Reviews, category weekly team meetings, weekly GTM Squad Meetings, and other cadences through streamlining workflows to ensure processes are efficient and effective
Leading Strategic Planning process, including collaboration with PMM, PM, and other stakeholders
Create regular communications to senior leadership and cross-functional collaborators through a variety of mediums
Qualification
Required
A consistent track record of creatively solving complex business problems in a fast-paced environment
Ability to lead complex initiatives and deliver measurable outcomes
Strong communication and presentation skills, with the ability to present data-driven insights to both technical and non-technical audiences
Flexibility to pivot and address ad hoc requests or shifting priorities
High emotional intelligence, personal accountability and collaboration skills to influence and impact all levels
Strong analytical, problem-solving and project management skills
Ability to work under pressure and meet deadlines, while managing ambiguity and uncertainty
Storytelling ability to simplify complex concepts into easy-to-understand ideas and communicate across written and verbal channels
Company
Software Guidance & Assistance, Inc. (SGA, Inc.)
For more than 40 years, SGA has delivered technology and resource solutions that Fortune 500 organizations, mid-size companies, state and local governments, and higher education institutions rely on to achieve their goals/missions.
Founded in 1981
201-500 employees
H1B Sponsorship
Software Guidance & Assistance, Inc. (SGA, Inc.) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (12)
2023 (19)
2022 (25)
2021 (41)
2020 (44)
Funding
Current Stage
Growth StageLeadership Team
Peter Taylor
CEO
Andrew Gallagher - CCWP
Senior Vice President - Strategic Partnerships
Company data provided by crunchbase