Manager, Integration Partnerships jobs in United States
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Toast · 3 days ago

Manager, Integration Partnerships

positionBoston, MA
timeFull-time
remoteHybrid
seniorityMid, Senior Level
money$115K/yr - $184K/yr
date4+ years exp

Toast creates technology to help restaurants and local businesses succeed in a digital world. They are seeking a highly motivated and strategic Manager, Integration Partnerships to manage complex, high-impact partners and drive mutual growth through partnerships, ensuring integrations deliver meaningful value to larger customers.

DeliveryPoint of SaleSaaS
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Comp. & Benefits

Responsibilities

Serve as the primary point of contact and strategic owner for a portfolio of Mid-Market and Enterprise integration partners, building trusted relationships with stakeholders across executive, product, technical, and operational teams
Own the full partnership lifecycle — from sourcing and evaluation to contracting, onboarding, launch, scaling, renewal, and expansion
Drive measurable business outcomes through partnerships, including partner-influenced ARR, pipeline contribution, adoption, retention, and expansion within Mid-Market and Enterprise segments
Establish, track, and report on key performance indicators (KPIs), using data and insights to guide prioritization, investment decisions, and executive updates
Lead Quarterly Business Reviews (QBRs) and ongoing operating cadences to align on strategy, performance, roadmap dependencies, and growth opportunities
Proactively identify opportunities to expand and deepen partnerships, including new use cases, co-selling motions, and broader product adoption across enterprise customers
Partner closely with Product and Engineering to align on integration roadmap needs, technical requirements, and partner feedback from the field
Collaborate cross-functionally with Sales, Customer Success, Partner Marketing, and Legal to ensure strong GTM alignment and seamless execution
Negotiate and manage complex commercial agreements, balancing strategic value, scalability, and long-term ecosystem health
Contribute to the overall integration partnership strategy, including partner prioritization, best practices, and operating models tailored to Mid-Market and Enterprise customers
Bring structure to ambiguity by developing repeatable processes and frameworks that improve how Toast manages and scales high-impact partnerships

Qualification

Partnership managementBusiness developmentNegotiation skillsAnalytical skillsTechnical fluencyEntrepreneurial mindsetExperience in hospitalitySaaSCommunication skillsRelationship building

Required

4+ years of experience in partnerships, business development, ecosystem management, management consulting, or related roles within a technology company
Proven experience managing Mid-Market and/or Enterprise partnerships, including complex stakeholder environments and long-term relationship ownership
Strong track record of driving measurable impact through partnerships (ARR influence, pipeline contribution, adoption, retention, or expansion)
Experience negotiating commercial agreements of varying size and complexity
Highly analytical, with the ability to evaluate opportunities from strategic, financial, brand, and operational perspectives
Excellent communication and relationship-building skills, with the ability to engage effectively across technical and non-technical audiences at all levels
Comfortable operating in a fast-paced, ambiguous environment, with a proactive and entrepreneurial mindset
Willingness to travel as needed (less than 20%)

Preferred

Experience working with Enterprise SaaS integrations, APIs, or platform ecosystems
Technical fluency (e.g., familiarity with APIs, integration architectures)
Experience expanding or operating partner marketplaces
Proficiency with tools such as Salesforce, Monday.com, Snowflake, and Excel
Experience in the hospitality, restaurant, or vertical SaaS space

Benefits

Cash compensation (overtime, bonus/commissions, if eligible)
Benefits
Equity (if eligible)

Company

Toast

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Toast is a point-of-sale and restaurant management platform designed for businesses in the food service and hospitality industry.
dateFounded in 2011
location
Boston, Massachusetts, USA
people-size1001-5000 employees
web-link
https://pos.toasttab.com

Funding

Current Stage
Public Company
Total Funding
$961.95M
Key Investors
12 West CapitalBessemer Venture Partners,Greenoaks,Tiger Global Management,TPGTCV,Tiger Global Management
2021-09-22IPO
2020-11-23Secondary Market· $60M
2020-02-14Series F· $400M

Leadership Team

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Aman Narang
CEO and Co-Founder
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Steve Fredette
Co-founder and President
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Recent News

The Motley Fool
This Restaurant-Focused Fintech Has a Recurring-Revenue Machine That Is Getting Hard to Ignore
2026-02-04
Benzinga.com
Why Toast Stock Is Falling After PayPal Earnings
2026-02-03
Crunchbase News
Capital One To Buy Fintech Startup Brex At Less Than Half Its Peak Valuation In $5.15B Deal
2026-01-23
Company data provided by crunchbase