CENTEGIX · 2 days ago
Product Manager, Post Purchase Experience
United States
Full-time
Remote
Senior Level
5+ years expCENTEGIX is the industry leader in wearable safety technology for healthcare, education, government, and commercial workplaces. They are seeking a Product Manager who will own the products that support customers from purchase through successful use, focusing on onboarding, implementation, and post-purchase systems.
EducationHospitalityInformation TechnologySecuritySoftware
Responsibilities
Own the product vision and roadmap for customer onboarding and implementation software platforms, focusing on scalability, consistency, and time-to-launch
Lead product discovery with internal users and stakeholders, synthesizing qualitative feedback and quantitative data to identify high-impact product opportunities
Translate user needs and business goals into clear product requirements, user stories, and success criteria for software systems and workflows
Partner closely with Engineering and Product Design to break down complex configuration and deployment needs into intuitive, user-centered experiences
Drive prioritization decisions based on customer impact, technical feasibility, and strategic alignment
Communicate product direction, tradeoffs, and progress clearly to cross-functional stakeholders across Engineering, Sales, Customer Success, and Operations
Define and track product success metrics, using insights to guide iteration and continuous improvement
Support the rollout and adoption of new capabilities, ensuring solutions are usable, reliable, and scalable in real-world environments
Qualification
Required
5+ years of Product Management experience, with a strong focus on building and scaling software products
Experience owning products that support complex user journeys, such as, implementation or post-purchase workflows
Familiarity with products that integrate software and physical systems is a plus, with the ability to reason through technical and operational constraints
Proven ability to partner effectively with Engineering and Product Design to deliver high-quality, user-centered software solutions
Strong problem-solving skills, with the ability to decompose ambiguous problems into clear product decisions and outcomes
Comfort operating in a high-growth environment with evolving priorities and imperfect information
Clear written and verbal communication skills, including the ability to articulate product strategy and tradeoffs
A data-informed approach to roadmap planning, prioritization, and iteration
Benefits
Participation in company wide discretionary bonus
Fifteen days of PTO plus twelve company holidays
Three days of paid Sick Leave and one floating holiday
Monthly device(s) reimbursement
Up to $2500/year reimbursement for eligible education expenses
We offer a range of Healthcare plans to meet your needs (medical, dental, vision)
401(k) Plan with 4% employer contribution to help you plan for the future
Employee Referral Bonus
Charitable Program Match
Company
CENTEGIX
CENTEGIX innovates technology to save and enrich lives.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Charlesbank Capital PartnersGauge Capital
2025-08-19Secondary Market
2021-08-24Private Equity
Leadership Team
Jason McCarthy
Chief Financial Officer
Daniel Dooley
Founder
Recent News
Government Technology US
2025-11-04
Government Technology US
2025-10-31
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