The Jacobson Group · 3 days ago
Automotive Claims Adjuster
Norwich, CT
Full-time
Hybrid
Mid Level
$65K/yr - $70K/yr
3+ years expThe Jacobson Group is a property and casualty insurance company based out of Connecticut, and they are seeking an experienced Auto Claims Adjuster to join their team. The role involves investigating, evaluating, and negotiating auto claims while ensuring a fair and efficient process for all parties involved.
AssociationFinancial ServicesInformation Technology
Hiring Manager
Rebecca Sami
Responsibilities
Investigate, evaluate, and negotiate auto claims, including physical damage and potentially minor bodily injury claims, ensuring fairness and efficiency
Communicate clearly and empathetically with policyholders, claimants, repair shops and other parties involved, explaining coverage, process and settlement details
Analyze claim documentation, such as police reports, photos, witness statements and repair estimates, to determine liability and assess damages
Maintain accurate and thorough records of all claim activity in our systems
Work collaboratively with team members and other departments to ensure a seamless claims experience
Manage a caseload of pending 50, APD and small BI
Qualification
Required
3+ years of experience in personal auto claims with auto damage appraisal and small bodily injury
Solid understanding of insurance policies, relevant state laws and the litigation process
Strong negotiation and conflict resolution skills, with a track record of successful settlements
Ability to take ownership of files, even when litigation is involved
Active adjuster license in state where you reside (CT, MA or RI) and willingness to get additional licenses as needed (company to assist)
Exceptional communication (verbal and written), interpersonal and customer service skills
Strong analytical, problem-solving and decision-making abilities
Meticulous attention to detail and excellent organizational skills
An eagerness to learn, adapt and embrace new technologies
Ability to work effectively both independently and as part of a supportive team
Preferred
Guidewire (full suite), H Marley (SMS program), Insurtech, predictive analytics, data analytics
Bachelor's degree (preferred) or equivalent work experience
Benefits
PTO
401(k) with matching
Health, Life, Dental and Vision Insurance
Flexible Spending Account
Company
The Jacobson Group
The Jacobson Group is the leading provider of talent to the insurance industry.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Corey Pinkham
Chief Executive Officer
Recent News
2026-01-06
2025-08-20
2025-03-04
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