PureDefense Pest Solutions, Inc. · 2 days ago
CSR/Billing Specialist
PureDefense Pest Solutions, Inc. is seeking highly motivated and friendly individuals to join their team as customer service representatives. The role involves responding to customer inquiries, handling billing, and assisting with administrative duties to support the company's aggressive expansion plan.
ConsumerPetProperty Management
Responsibilities
Respond to customer calls/inquiries
Handle billing
Help customers work through scheduling
Organize technician routes
Keep track of customer interactions
Assist with other administrative duties when needed
Qualification
Required
Strong customer service skills
Strong organizational skills and the ability to prioritize tasks effectively
The ability to de-escalate and resolve customer issues
Proficiency in Microsoft and google suites
Self-starter
Excellent written and verbal communication
Experience with using CRMs
Preferred
Ability to Commute: Alpharetta, GA 30005
Ability to Relocate: Alpharetta, GA 30005: Relocate before starting work
Benefits
PTO
Medical
Dental
Vision
Life Insurance
Dental insurance
Health insurance
Paid time off
Vision insurance