Administrative Support Assistant 2 jobs in United States
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State of Iowa - Executive Branch · 2 days ago

Administrative Support Assistant 2

The Iowa Department of Health and Human Services (HHS) is seeking an Administrative Support Assistant 2 to join their team in Polk County. This role involves providing essential clerical and customer service support, ensuring smooth office operations, and assisting team members with administrative tasks.

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Responsibilities

Keep our office running smoothly by coordinating operations and managing supplies
Provide friendly, professional assistance to customers and staff—both in person and over the phone
Handle important documents: scanning, indexing, uploading, and distributing mail and correspondence
Support team members with administrative tasks and step in as backup when needed
Stay informed on policies and procedures through training and meetings

Qualification

Microsoft WordMicrosoft ExcelMicrosoft OutlookCustomer service skillsOrganizational skillsData entryTyping (40 WPM)Attention to detailCommunication skills

Required

Strong organizational skills and attention to detail
Ability to prioritize tasks and meet deadlines in a fast-paced environment
Excellent communication and customer service skills
Proficiency with Microsoft Word, Excel, Outlook, and navigating Windows
Dependable attendance and commitment to confidentiality
Occasional travel to assist other offices
One year of full-time work experience in general office, clerical, data entry/processing, or related work
A total of one year of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience
Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1
Within a period of time after hire, as determined by the appointing authority, employees in this class may be required to type at least 40 WPM net as demonstrated by the completion of a typing examination

Benefits

Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!
Paid Time Off: Take time to recharge with paid time off, including vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).
Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).
Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and dependent care expenses.
Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind.
Employee Assistance Program: Access resources and support through our Employee Assistance Program for personal and professional challenges.
Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount programs.

Company

State of Iowa - Executive Branch

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If you’re looking for a work life of accomplishment, reward, and opportunity, you’ll discover Iowa State Government is just the place where there’s a rich and diverse population; where community, culture and differences matter; where exceptional work ethic, values and peace of mind all come together! The more you know about the State of Iowa, the more you’ll know it’s the right fit for you! There are 16 agencies in state government providing services to Iowans requiring specialized talent in agriculture, corrections, economic development, education, human services, natural resources, public health, public safety, revenue, transportation, veterans’ services and more.

Funding

Current Stage
Late Stage

Leadership Team

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Jacob Nicholson
Chief Operating Officer
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Darwin Ten Haken
Enterprise Architect, Office of the CIO
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