Flock Safety · 1 day ago
Vendor Services Program Manager
Flock Safety is the leading safety technology platform dedicated to proactive crime prevention and security. They are seeking a Vendor Services Program Manager to enhance operational efficiency and quality improvements across their vendor network while addressing complex operational challenges.
ManufacturingPublic SafetySecuritySensor
Responsibilities
Identify opportunities to improve existing operations workflows - ultimately you will be responsible for driving better quality outcomes for customers while also lowering cost for the business
Hold a high bar for vendors to ensure they deliver great outcomes for our customers efficiently
Partner with internal and external stakeholders to identify and solve some of the most pressing and complex problems the company faces in delivering products to our customers
Analyze data and build reporting to drive cost improvements across our network of third party vendors
Qualification
Required
5+ years of experience working in a high-growth, high ambiguity, yet operationally rigorous environment
Strong leadership and communication skills - you have a proven ability to collaborate effectively with cross-functional teams, influence stakeholders, and drive consensus in a dynamic fast-paced environment
Excellent operational acumen - you are able to spot deficiencies in current processes and implement improvements that scale
High level of ownership - no problem is too big or outside of your scope. You are willing to jump in, help, and own the outcome
Strong bias for action - You are able to launch solutions quickly, test them, and make changes as needed
Analytics Driven - you are able to manipulate data to make insights and identify opportunities and solutions to problems
Benefits
Flexible PTO: We offer non-accrual PTO, plus 11 company holidays.
Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match.
Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.
Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.
Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs.
Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support
Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.
ERGs: We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.
WFH Stipend: $150 per month to cover the costs of working from home.
Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo, and so much more.
Home Office Stipend: A one-time $750 to help you create your dream office.
Company
Flock Safety
Flock Safety provides end-to-end surveillance solutions to support law enforcement and communities.
Funding
Current Stage
Late StageTotal Funding
$655.58MKey Investors
Andreessen HorowitzTiger Global ManagementMeritech Capital Partners
2025-03-13Series F· $275M
2022-02-15Series E· $150M
2021-07-13Series D· $150M
Recent News
Press Telegram
2026-01-18
2026-01-16
2026-01-16
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