IT Help Desk Intern jobs in United States
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Impinj · 3 hours ago

IT Help Desk Intern

Impinj is a leading RAIN RFID provider and Internet of Things pioneer, seeking an IT Help Desk Intern specializing in Technical Customer Support. The intern will support end users, manage technology assets, and assist with account access while gaining practical IT skills.

Internet of ThingsRFIDSoftware
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Respond to IT support requests via phone, email, or in-person in a timely and professional manner
Diagnose and resolve hardware and software issues on desktops, laptops, printers, mobile devices, and other IT equipment
Assist with network connectivity issues, including Wi-Fi, VPN, and LAN/WAN configurations
Provide support for remote users, ensuring they have secure access to necessary resources
Assist with inventory tracking and equipment lifecycle management, such as checking in returned equipment and assessing what equipment can be deployed
Ensure conference rooms are running correctly
Provide IT support to in-house company events
Install, configure, and maintain operating systems, software applications, and security updates
Manage user accounts, permissions, and access rights in various systems, including Active Directory and other enterprise applications

Qualification

Technical Customer SupportHardware TroubleshootingSoftware TroubleshootingWindows Operating SystemMacOS Operating SystemNetwork ConnectivityCustomer Service OrientationCommunication SkillsProblem-Solving SkillsOrganizational Skills

Required

Currently enrolled in a Bachelor's or Master's program in Computer Science, Information Technology, or a related field
Basic knowledge of computer hardware, software, and networking concepts
Familiarity with Windows and macOS operating systems
Strong problem-solving skills and ability to troubleshoot technical issues
Excellent communication skills, both verbal and written
A customer service-oriented attitude with a willingness to learn
Ability to work independently and as part of a team
Attention to detail and strong organizational skills

Benefits

Healthcare benefits
401(k) plan and company match
Open paid time-off policy

Company

Impinj is a provider of RAIN RFID solutions that deliver Item Intelligence to retail, healthcare and other industries.

H1B Sponsorship

Impinj has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (1)
2021 (1)
2020 (4)

Funding

Current Stage
Public Company
Total Funding
$307.28M
Key Investors
ARCH Venture Partners,GF Private Equity,Intel Capital,Madrona,Mobius Venture Capital,Polaris PartnersAllianceBernsteinGF Private Equity
2025-09-04Post Ipo Debt· $170M
2016-07-21IPO
2012-07-26Series Unknown· $21M

Leadership Team

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Chris Diorio
CEO, Founder
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Alberto Pesavento
Chief Technology Officer
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Company data provided by crunchbase