LONG Building Technologies · 1 day ago
Controls Service Technician III
Colorado Springs, CO
Full-time
Onsite
Senior Level
$42/hr - $52/hr
5+ years expLONG Building Technologies is a leading provider of HVAC equipment and contracting services, dedicated to quality and customer satisfaction. The Controls Service Technician III will support the service team by leveraging their expertise in HVAC controls to diagnose and resolve system performance issues, mentor junior technicians, and optimize building automation systems.
Building MaterialElectronicsHardware"Heating Ventilation and Air Conditioning (HVAC)"ManufacturingReal Estate
Responsibilities
Utilize FDD platform to evaluate faults, diagnostics, equipment and building performance and provide recommendations to customers on actions to be taken to improve system performance and energy efficiency
Perform analysis of existing programming logic, comparison of intended/designed Sequence of Operations (SoO) with unique building or equipment nuances, and optimization of programming to improve Sequence of Operations (SoO) to address FDD faults and opportunities
Determine the most effective action to take based on the FDD system findings, controls plans, mechanical system operation, and BAS data taking into consideration overall system operation and the dynamics on how different systems in a building effect each other
Program, tune, and control setpoint adjustments within manufacturers and engineering design recommendations in accordance with LONG standards
Perform calibration and point-to-point troubleshooting of control systems and controlled equipment/components to verify or improve equipment operation
Provide information to update drawings and keep records of equipment for as-built documentation and submit all redlined drafting to application engineers
Instruct client’s personnel on the operation and maintenance of HVAC control systems, sequences of operation, and energy optimization
Assist with client needs outside of the FDD faults and tasks including troubleshooting and modifications to graphics, user setup, alarming, system communication and integration, necessary hardware and software updates, wiring, etc
Become proficient in the Clockworks Platforms and effectively utilize them for fault detection and diagnostics purposes
Optimize and utilize widgets, filters, and visualizations to analyze data and generate insights
Create, modify, edit, assign, and manage dashboards for clients, the Analytics Team, and technical users, tailoring them to their specific requirements
Review diagnostics to identify faults and opportunities for improvement. Clearly communicate proper solutions to relevant stakeholders and create, assign, and track tasks related to resolving identified issues
Continue to pursue in-depth product and service knowledge and acquire deeper technical skills
Alert service and sales managers regarding additional business opportunities with customers that align with the company's overarching strategy and high-level goals
Independently create pricing and quotes, including time and materials (T&M) estimates, for potential self-performed small projects or upgrades offered to clients
Perform preventative maintenance such as cleaning, part replacements, software updates, or system optimizations to minimize the risk of failures and malfunctions
The ability to Independently diagnose a broad range of complex system issues and rectify them to the clients satisfaction and according to LONG Standards
Program databases for supported systems to meet specified sequences of operation and equipment manufacturers recommendations, in accordance with LONG standards
On-call work may be required on a periodic basis
Other duties assigned
Qualification
Required
Associate degree from a tech school (or service experience equivalent)
5+ years of DDC/BAS control system construction or service experience
4 years of experience in a customer facing/customer support role
2+ years of DDC/BAS control system programming and integration experience
Ability to legally operate a company vehicle
Experience with commercial HVAC control systems, installation, and construction procedures
Extensive knowledge of building automation systems, controls integration and communication protocols including BACnet, Modbus, LON
Ability to read and understand complex control diagrams, wiring diagrams, engineering specifications, and mechanical drawings
In-depth understanding of complex HVAC systems to troubleshoot equipment, components, systems, integration, and Sequences of Operations and apply advanced problem-solving skills
Building Automation System Custom Programming and troubleshooting skills, preferred with KMC, Distech, and Tridium Niagara
High degree of proficiency with IT assets utilized within commercial HVAC systems, Building Automation Systems, and office environments
Ability to communicate information and ideas clearly and concisely, in writing and verbally
Excellent customer service skills
Proficiency in writing, reviewing, and editing technical documentation
Preferred
Bachelor's degree in mechanical engineering, electrical engineering, or related field, or equivalent combination of education and experience in HVAC and building controls
2+ years of Energy Engineering, Commissioning, HVAC design experience
Benefits
Medical, Dental and Vision Insurance
Voluntary Life Insurance
Voluntary Accident and Critical Care Insurance
Basic Life
Short-Term and Long-Term Disability
Employee Assistance Program (EAP)
401(k) with Employer Matching contributions
Profit Sharing/Bonus/ Commission Program as applicable
Paid Time Off
Paid Community Service Day
8 Paid holidays
Tuition Reimbursement
Pet Insurance
Legal and IDShield are offered to eligible employees.
Company
LONG Building Technologies
LONG Building Technologies is a construction company that manufactures HVAC equipment.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Pandora Dyer
Chief Financial Officer
Jeff Long
Chairman, Principal Owner
Recent News
Company data provided by crunchbase