Marsh McLennan · 3 hours ago
Employee Health and Benefits Account Manager I
Memphis - Shady
Full-time
Hybrid
Entry Level
2+ years expMarsh McLennan Agency is a leading provider of business insurance and employee health & benefits solutions. The Account Manager I will support the Employee Health and Benefits team by managing client relationships and assisting with the marketing and servicing of new and renewal business.
Financial ServicesProfessional ServicesService Industry
Responsibilities
Build and maintain key client and carrier relationships by phone, email and in person
Assist assigned clients and teammates with service questions related to administration, billing, claims issues and problem solving, upon request
Work with Producer and/or Marketing Account Executive to monitor and support the renewal process for assigned clients. Provide analysis and assist in the recommendation of coverage needs to present to client
Coordinate meeting with client and/or producer to present the renewal and supporting documents to gain acceptance of the renewal or commitment to go to market for alternative options
Prepare marketing information or provide required information to a marketing person
Schedule and conduct teammate meetings in coordination with Marketing Account Executive or Producer and complete the implementation process
Prepare and deliver all applicable forms to client
Knowledgeable in the client management system(s), specifically to update policies that are written or renewed, log activities to document client meetings, carrier follow-up, service issues, establish follow-up date and daily manage follow-up in client management system(s). Also, understand how to use the system to acquire information to assist clients
Provide administrative support on other tasks as they arise such as assigned special projects and development of new ideas/services, as requested
Attend seminars, classes and carrier meetings to keep abreast of new products available for clients and acquire expertise in legislative changes, as opportunities occur
Other duties and responsibilities as requested by management
Qualification
Required
Bachelor's degree or equivalent education and related training
Two years of relevant insurance industry experience
Appropriate insurance license(s)
Strong client relations skills; including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve client and company problems
Demonstrated proficiency in basic computer applications such as Microsoft Office Suite
Ability to travel, occasionally overnight
Preferred
Advanced degree
Certification or designation
Experience with Requests for Proposal
Benefits
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Hybrid Work
Charitable contribution match programs
Stock purchase opportunities
Company
Marsh McLennan
Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$11.2B2024-10-30Post Ipo Debt· $7.25B
2024-02-14Post Ipo Debt· $1B
2023-09-06Post Ipo Debt· $1.6B
Leadership Team
Joe Hayes
Senior Vice President, COO Private Client Services
Katherine Brennan
SVP & General Counsel
Recent News
2025-12-01
MarketScreener
2025-11-21
2025-10-17
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