Camunda · 1 day ago
(Senior) Technical Account Manager - MEA
United States
Full-time
Remote
Mid, Senior Level
$150K/yr - $242K/yr
3+ years expCamunda is a leader in enterprise agentic automation, helping organizations orchestrate complex business processes. The Senior Technical Account Manager will serve as a trusted advisor for strategic customers, guiding them through their adoption of Camunda's platform and ensuring successful outcomes through collaboration and expert guidance.
Enterprise SoftwareInformation TechnologySaaSSoftware
Responsibilities
Serve as the primary technical contact and trusted advisor for designated enterprise customers, leading them through all stages of their Camunda adoption journey
Guide the creation and execution of tailored technical adoption plans, designed to maximize business outcomes and ensure long-term success
Deliver hands-on technical guidance, best practices, and advisory services to both business and technical stakeholders – from onboarding through ongoing operations
Identify and remove execution risks by proactively conducting platform and solution health checks, facilitating escalation management, and advocating for customer needs internally
Foster strong, collaborative relationships with cross-functional Camunda teams such as Customer Success Managers, Consulting, Support, Product, Engineering, Sales and Pre-Sales to drive measurable customer outcomes at scale
Regularly spend time on-site with accounts for key milestone interactions (as needed, up to 50% during busy periods) to deepen partnerships and accelerate strategic initiatives
Qualification
Required
At least 3 years of experience as a Technical Account Manager or a directly comparable role in enterprise software
Demonstrated technical expertise: hands-on with a high-level programming language (such as Java, C#, or Python) and relevant enterprise software frameworks
Solid understanding of modern solution architectures and associated paradigms, including DevOps topics (especially Kubernetes)
A proven track record of building trusted relationships and providing advisory services to both technical and business stakeholders—able to synthesize and explain complex issues clearly to varied audiences
Strategic problem solving competencies with a collaborative, impact-driven mindset; comfortable tailoring approaches to unique customer situations
Willingness and flexibility to spend time on-site with clients as account needs dictate (up to 50% during busy periods)
Fluent Arabic and English language skills
Ability and/or willingness to use our product
Preferred
Experience in enterprise automation, business process management, process orchestration, or robotic process automation
Relevant industry certifications (AWS Certified Solutions Architect, Azure Solutions Architect Expert, CKAD, CKA, etc.)
Familiarity with Camunda products
Benefits
Remote & Flexible: Work from anywhere with the setup that suits you, home office budget, co-working space support, and flexible time off to recharge when you need it.
In Person Connection: We invest in meaningful face time through our Annual Kickoff (Vienna in 2025, Madrid in 2026!), team offsites, and Camundi Connection Budgets, including contributing to meetups while travelling,, and local gatherings with fellow Camundi.
Health & Wellbeing: Access locally tailored healthcare, Modern Health for global mental wellbeing, and our Live Well Lifestyle Spending Account (LSA), a flexible, global benefit that puts you in control of your whole life, not just work, from: staying active, to caring for family, exploring personal passions, meaningful experiences, and investing in your financial wellbeing.
Financial Security: Retirement and pension plans (often with company contributions), plus life and disability insurance where relevant.
Professional Growth: Up to $/€/£1,000 per year for self-driven learning: courses, certifications, books, you decide!
Company
Camunda
Camunda is the leader in enterprise agentic automation, orchestrating complex business processes.
501-1000 employees
H1B Sponsorship
Camunda has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2022 (2)
Funding
Current Stage
Late StageTotal Funding
$126.22MKey Investors
Insight PartnersHighland Europe
2021-03-22Series B· $97.84M
2018-12-05Series A· $28.37M
Leadership Team
Jakob Freund
CEO
Bernd Ruecker
Co-Founder and Chief Technologist
Recent News
2026-01-16
SalesTech Star
2025-12-02
Company data provided by crunchbase