FreshPoint, Inc. · 5 hours ago
Customer Service Representative
Orlando, FL
Full-time
Onsite
New Grad, Entry LevelFreshPoint, Inc. is North America’s largest produce distributor, committed to delivering exceptional customer service. The Customer Service Representative role involves providing support to customers, handling inquiries, resolving complaints, and contributing to a superior overall customer experience.
Food Processing
Hiring Manager
Rebecca Prince
Responsibilities
Providing exceptional support to customers
Ensuring their needs are met with prompt and accurate responses
Handling customer inquiries
Resolving complaints
Managing orders
Facilitating positive interactions
Contributing to a superior overall customer experience
Maintaining customer satisfaction
Fostering long-term relationships
Qualification
Required
Experience in Customer Service, Customer Support, and Customer Satisfaction
Proficiency in enhancing Customer Experience and maintaining high levels of Customer Engagement
Strong communication, problem-solving, and relationship-building skills
Ability to work effectively in an on-site team environment
High school diploma or GED required
Preferred
Experience in the foodservice industry is a plus
Additional education or certifications in customer service is advantageous
Company
FreshPoint, Inc.
FreshPoint is North America’s largest exclusively owned produce distributor.
Founded in 1960
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2000-01-07Acquired
1999-01-01Private Equity
Leadership Team
G
Greg Musselwhite
Vice-President of Operations
Recent News
2023-06-26
Seeking Alpha
2023-06-26
Company data provided by crunchbase